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Metro Ford
Schenectady, NY
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,925 reviews
Verified Customer
October 20, 2021
I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. They were able to find me a vehicle that suited my needs. The process was stress free and pleasant. They were able to find me a vehicle that suited my needs. More
by Cheeyl
October 20, 2021
I was rear ended and went to Metro Ford for repairs because their insurance was using Metro Ford for the repairs. From start to finish I had a fantastic experience working with Tyler. They made the ent because their insurance was using Metro Ford for the repairs. From start to finish I had a fantastic experience working with Tyler. They made the entire process so easy and I will definitely be going back for any further work needed to maintain my Ford. Thank you…from a busy mom! More
by angiemckinney82
Employees Worked With
Tyler 5 star
October 20, 2021
Should have open space in front for customers parking. Less cars out in front .service was great Less cars out in front .service was great More
by Lmurnighan
Employees Worked With
October 19, 2021
Quality work, great deals on tires. 2nd new truck from metro Ford. Number 3 coming soon metro Ford. Number 3 coming soon More
by CONWAYJOHN88
Employees Worked With
October 19, 2021
I am disgusted with the deceitful and unethical business practices of Metro Ford. I valued my trade with their online program, they sent me an email with an offer that I was accepting of. After the test dri practices of Metro Ford. I valued my trade with their online program, they sent me an email with an offer that I was accepting of. After the test drive I was willing to make the purchase. They came back with the trade offer of $12K less than what they sent in the email! The truck was immaculate and had no issues or accident history. I also had multiple offers and knew ball park what to expect. I can understand a few thousand dollars of wiggle room but not $12K. I spoke to their manager and he said he could not explain why there was such a gross discrepancy in price. He compared my valuation as a "Covid vaccine failure" saying that 99% of the people have good results and I was the one that was not. Fortunately I went to Coggins Ford in Bennington VT and they offered over most evaluations. I purchased the vehicle on the spot from Coggins Ford! More
by jhildenbrandt
Employees Worked With
October 19, 2021
They were prompt and reasonably priced. They did not try and sell me extra unneeded services. and sell me extra unneeded services. More
by LROUTENBERG
Employees Worked With
October 19, 2021
Josh and Bob did an excellent job with my sale. Very satisfied with everything they did satisfied with everything they did More
by FREDDY69
October 18, 2021
Absolutely a great dealership. Very fair with the car buying process2021 experience due to the pandemic. AJ is the sales person I used and would recommend him. Bill is great in financing. Will do busines buying process2021 experience due to the pandemic. AJ is the sales person I used and would recommend him. Bill is great in financing. Will do business here again. I absolutely love my new timberline! More
by DanaMG
Employees Worked With
AJ DENTON, Bill Marincic
