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Metro Ford
Schenectady, NY
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,925 reviews
Verified Customer
October 22, 2021
Good service, good experience. I ordered a new truck and didn’t expect the vehicle to arrive until December. Truck arrived early and the salesperson was accommodating to my request to pick up the truck earl didn’t expect the vehicle to arrive until December. Truck arrived early and the salesperson was accommodating to my request to pick up the truck early More
by MJHOWARD27
Employees Worked With
October 22, 2021
Very easy and helpful. Good sales team, good finance team. Clean facility. Helpful all around. team. Clean facility. Helpful all around. More
by JGOULET31
October 22, 2021
From management, to sales, to finance, all staff were knowledgeable, friendly and attentive. I’ve made many purchases from Metro and will definitely be back. knowledgeable, friendly and attentive. I’ve made many purchases from Metro and will definitely be back. More
by MAUREENROSSI4540
October 21, 2021
Courteous, quick service without appointment. Everyone was very pleasant and seemed to value the customer. was very pleasant and seemed to value the customer. More
by Mmyerchik
Employees Worked With
October 21, 2021
Thank you for the quick turnaround time for my truck concerns. Always satisfied with my service. concerns. Always satisfied with my service. More
by pauldjti
Employees Worked With
Other Employees :
Bill Marincic, Cary Peek
October 21, 2021
This is how a dealership should operate. Scheduling my service involved ordering the parts and having them available at the time of my appointment. The Metro Ford Parts and Service Depts. worked together service involved ordering the parts and having them available at the time of my appointment. The Metro Ford Parts and Service Depts. worked together to insure that all went smoothly. Everyone was very courteous and professional and the waiting area was superb and very nicely furnished whether you need to catch up on a little work or the latest news. I will definitely go back for service and my next new Ford! More
by Tedpio
Employees Worked With
October 21, 2021
Fast and friendly service. The service manager personally acknowledged us when we arrived and handled our service in a timely manner. acknowledged us when we arrived and handled our service in a timely manner. More
by KENWOOD821
Employees Worked With
October 20, 2021
Everyone was really very nice when we got a different car. I truly would get another car from them. They tell you what is wrong if you have a problem. Thank you car. I truly would get another car from them. They tell you what is wrong if you have a problem. Thank you More
by hearnsfirstfan20@gmail.com
