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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,003 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,003 reviews

April 30, 2018

Great Customer Service Looking for a new car and stopped by this dealership. Met Kris Arbury, who was very charming and very knowledgeable! He was able to answer all my qu More

by Dcain2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kriss Arbury
April 30, 2018

"Exceptional & Excellent Experience from Start to Finish!" Words cannot explain how "WOWED" we were from our first conversation with Kriss Arbury! His awesome customer service and professional attitude throu More

by Christi & Larry Moerbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kriss Arbury
May 01, 2018 -

Mercedes-Benz of the Woodlands responded

I'm very impressed that you took the time to share your experience on two different sites. Thank you so much for taking the time to write a review. We hope to "WOW" you for many years to come!

April 30, 2018

Excellent Kriss Arbury is awesome!! Very professional I very happy to do business with this dealer This is one of the best car dealer in north side of Hous More

by R8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kriss Arbury
April 23, 2018

Excellent experience My husband and I came in late on a Saturday evening and decided to purchase while we were there. Erich and Paula stayed well beyond their service hour More

by Kimberly Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2018

Exceptional-Top Notch Experience!! I have been a client of Mercedes Benz for over 10yrs across multiple states and the service cannot be compared to the one received by Anthony Surface- More

by HappyClient
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry St Clair
Apr 26, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to write your complimentary review! I am so pleased that Anthony Surface and Harry St. Clair made your purchasing experience memorable. We hope to continue to wow you in the future.

March 31, 2018

Great Experience at MBOTW! I had a great experience buying my dream car from Kriss Arbury at MBOTW! I got a great deal on the exact option package I wanted. And everything about More

by TexAnne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kriss Arbury
March 26, 2018

Best service ever Recently needed to have an intake hose replaced. Not in stock so my service advisor Mark Escobar ordered one. When it came in he arranged for it to be More

by pjw1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to write your review. I'm glad that we provided efficient service for you, and we hope to see you again in the future. Have a great day!

Mar 30, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words. I'm so glad that Mark wowed you with exceptional customer service. Have a wonderful weekend!

March 21, 2018

Great Dealership Kriss Arbury and the sales team, Finance Manager, Fleet Manager, Receptionist and everyone greeted you with a smile and great customer service. Kri More

by Wonder-Woman-GWF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Livesay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kriss Arbury
Mar 22, 2018 -

Mercedes-Benz of the Woodlands responded

Wow, thank you for taking the time to give personal credit to the wonderful employees with whom you interacted. We really appreciate the feedback, and hope to continue to provide exceptional service for you in the future.

March 17, 2018

Great service Kriss A. Assisted me with my S63 purchase and answered literally every single question I had. Went over certain details of the car and was not pushy a More

by Avenes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kriss Arbury
March 14, 2018

Best Mercedes-Benz Dealer’s in Houston I like to business with them Mark is the best he always take care me like family I will always recommend woodland Mercedes-Benz thanks More

by Shaq7866
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2018 -

Mercedes-Benz of the Woodlands responded

I agree that Mark is wonderful, and I'm so glad that you continue to enjoy your experience here. Thank you for sharing your kind review!

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