Mercedes-Benz of the Woodlands

Great experience Love the experience Friendly sales staff Love the dealership Knowledgeable staff Love the sales experience Variety of cars to chose from Love the experience Friendly sales staff Love the dealership Knowledgeable staff Love the sales experience Variety of cars to chose from Will recommend family and friends More

another great experience x 2 Had our GL serviced with ease. My wife had to pick it up and was in and out in a flash. A few days later the TPMS gave her a low tire pressure warni Had our GL serviced with ease. My wife had to pick it up and was in and out in a flash. A few days later the TPMS gave her a low tire pressure warning. She took it to MBOTW and they fixed her up right away. Our service advisor Mark Escobar was not around both times when my wife was there. But the service line people treated her as if he was! Nice to know everyone can be counted upon. More

Purchased E400 Coupe The buying experience was as good as Sewell, Kriss dedicated his time to closing the purchase both by Email and when in the showroom. He could not ha The buying experience was as good as Sewell, Kriss dedicated his time to closing the purchase both by Email and when in the showroom. He could not have been better. Paula expedited the lease paperwork and was knowledgeable and friendly, David is extremely knowledgeable about the technology and was excellent at calmly educating us. Doug was helpful in parts with accessories. There was never any pressure to buy, there was no wasted time and they offered an exceptional price/value. If buying a Benz I can only highly recommend those with whom I dealt. More

This deal was a unicorn. We were shopping for a car for my daughter to replace one that had been in a bad accident. She is extremely picky, and as a 19 year old, had a tight We were shopping for a car for my daughter to replace one that had been in a bad accident. She is extremely picky, and as a 19 year old, had a tight budget but needed an SUV for her work. We found the exact car she wanted and the price was THOUSANDS below what we had seen at other dealerships. Kriss was so friendly and welcoming and very professional. The car was ready when we got there and the process was smooth. Arturo was able to get her a interest rate 4% below her last car, and a warranty with a $0 deductible, and she still is paying $70 LESS a month on a newer car with less miles than her last one! Truth be told, I'm kind of jealous! She got the deal of the century. I keep telling her she found her unicorn. Thanks Kriss and Arturo! More

Exceptional customer service from All departments Everyone at the dealership was outgoing, friendly and easy to work with. I work in sales myself and was dreading the experience of purchasing a new ve Everyone at the dealership was outgoing, friendly and easy to work with. I work in sales myself and was dreading the experience of purchasing a new vehicle. I was pleasantly surprised that nobody tried to hard sell me into something they thought I should buy. I absolutely love my new car and the experience I had at Mercedes-Benz of The Woodlands. More

Outstanding experience from beginning to end! I live over 200 miles from the dealership but it was worth the drive for such a great transaction, will return for my next car. I live over 200 miles from the dealership but it was worth the drive for such a great transaction, will return for my next car. More

Mercedes Sprinter Blue DEF issue! Rhonda in service understood my problem- gave me a very reasonable time to bring my van in - had an answer for me in eight hours- and the service team Rhonda in service understood my problem- gave me a very reasonable time to bring my van in - had an answer for me in eight hours- and the service team did an excellent job of getting the work done in a timely manner! More

Hector and Dolly Ortiz’s review We have been coming to this Mercedes Benz Dealorship shortly after we moved back to Houston 20 months ago. We chose them because they are warm and rec We have been coming to this Mercedes Benz Dealorship shortly after we moved back to Houston 20 months ago. We chose them because they are warm and receptive, always willing to serve. We have not found that in all the Mercedes Benz Dealorships. We originally came for service. We have been driving Mercedes since 1984. We recently bought a used Mercedes from you with the help of Kriss. We found him to be ready and available for whatever we needed. We met Kriss months ago when we came for service our car. He was always receptive to us. We told him that we would trade if we found something we wanted. We were contacted once before but we were not interested in that car. As soon as the car came in that we bought, Kriss called us. We responded as soon as we saw the picture of the car, telling him that we were interested, and would be there shortly. As soon as we saw the car, we told Kriss that we wanted to buy it. It was all a very pleasant experience with everyone we worked with. We give thanks to you all. More