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Mercedes-Benz of Westmont
Westmont, IL
528 Reviews
For Mercedes-Benz buyers in the west Chicago area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Westmont. Featuring all of the latest new Mercedes-Benz cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new Mercedes-Benz car or SUV, or are getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Westmont today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 528 reviews
February 11, 2024
This dealership treated me like trash. I’ve been a loyal customer for 10 years. My lease was up and yes my credit was much different now and it’s A+ and was upfront with that. My salesper I’ve been a loyal customer for 10 years. My lease was up and yes my credit was much different now and it’s A+ and was upfront with that. My salesperson assured me that I’ve never missed a payment and Mercedes never turn repeat customers without payment problems. They gave me the runaround for 3 months saying my score is so low and I provide everything the finance guy asked which never once called me back, emailed to say he received but never returned my calls. Then for the saleswoman to call and say sorry I can’t get approved. Went to another dealership and was approved by ally financial within minutes. I’m confused and yes it’s another Mercedes. I love the brand but those clowns wanted to sell my car because of the worth and justice will ve served More
by lampoon.shampoo-0p
Employees Worked With
Tom and Sylvia I believe. They know
February 06, 2024
My Wife and I bought Mazda CX-5 from them it was an awesome experience and we are satisfied. We can't ask for more,especially when Jim Fico attend to you. We would recommend them to everyone. awesome experience and we are satisfied. We can't ask for more,especially when Jim Fico attend to you. We would recommend them to everyone. More
by bevalinc
Employees Worked With
Jim Fico
February 01, 2024
I must admit, working with Hasan and the Westmont Mercedes dealer exceeded my expectations of what a first class buying experience can be. Modern, clean show room with each employee encountered prof Mercedes dealer exceeded my expectations of what a first class buying experience can be. Modern, clean show room with each employee encountered professional, welcoming and helpful. My salesman had everything ready and waiting to accomplish the "dance" of seeing, inspecting, questioning and finally purchasing a nearly new used vehicle. Though no follow-up will occur until my return in March, if the experience at purchase is repeated at follow-up to address a minor issue, I can honestly report complete satisfaction. An A+ transaction. More
by ieabarry
Employees Worked With
Hasan Muratovic
January 22, 2024
I recently completed a survey 2 weeks ago and gave my dealership 5 stars until two days ago while driving in a snow stone my dashboard showed WINDSHIELD FLUID IS EMPTY! I have never been so scared in my dealership 5 stars until two days ago while driving in a snow stone my dashboard showed WINDSHIELD FLUID IS EMPTY! I have never been so scared in my life driving! I trusted you guys word that my fluids were replaced and tires rotated. I’m so disappointed Mercedes Benz of Westmont and have lost trust … More
by windyc2
Employees Worked With
Can’t confirm
December 03, 2023
Perhaps this dealership is not for service of commercial vehicles. Very poor time manner of pick up service even thou with scheduled exact day and time appointment. Regarding the vehicle warranty work mann vehicles. Very poor time manner of pick up service even thou with scheduled exact day and time appointment. Regarding the vehicle warranty work manner very extended time with loose ends, work half way accomplished. I'm sure that Mercedes-Benz of Westmont for me will be the last place to service any of my commercial fleet tucks. More
by Andy
Employees Worked With
Patt Shannon
