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Mercedes-Benz of West Chester
West Chester, PA
1,844 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,844 reviews
May 04, 2021
Handled every thing I needed done with the most professional and friendliness so I felt quite comfortable. Have dealt with this company for 20 years professional and friendliness so I felt quite comfortable. Have dealt with this company for 20 years More
by LEONADIENNA109
Verified CustomerEmployees Worked With
Greg Roth, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer
May 03, 2021
Quality service department with quality service writers. My car is no longer under warranty but I still take my car in to be serviced. They are honest and fair My car is no longer under warranty but I still take my car in to be serviced. They are honest and fair More
by JIMH28
Employees Worked With
Matthew Reimel
May 02, 2021
Great service and friendliness with every interaction during my vehicle purchase. The quality of my beautiful GLE is parallel to my experience at Mercedes West Chester. during my vehicle purchase. The quality of my beautiful GLE is parallel to my experience at Mercedes West Chester. More
by Shaina M.
Employees Worked With
Stephen Bjorklund
May 01, 2021
This is our second purchase at Mercedes Benz of West Chester and it was a quick and efficient process thanks to Our awesome Client Advisor Lynn Knox and all of the staff there . Chester and it was a quick and efficient process thanks to Our awesome Client Advisor Lynn Knox and all of the staff there . More
by HEATHERFREEM
Employees Worked With
Lynne Knox
May 01, 2021
Craig is awesome and friendly!...he is also very helpful! My experience with service has always been a positive, I can’t say enough how professional and helpful everyone is!!! My experience with service has always been a positive, I can’t say enough how professional and helpful everyone is!!! More
by Inezinthemiddle
Employees Worked With
Craig
April 30, 2021
Fair price on trade and nice people to deal with. No pressure and professional service. Car was as described on the internet listing. Actually the car was better in person. pressure and professional service. Car was as described on the internet listing. Actually the car was better in person. More
by Gin342
Employees Worked With
Kevin , Greg Roth
April 29, 2021
The friendly and professional customer service is consistent with every visit! They go out of their way to take care of me and my car, even when I give them little to no notice. They are greatly appr consistent with every visit! They go out of their way to take care of me and my car, even when I give them little to no notice. They are greatly appreciated and highly recommended! More
by DCFISHER
Employees Worked With
Paul was extremely helpful!
April 29, 2021
Their service was not timely and when done it was a bad job. The technician did not perform all the right resets when he replaced the Battery. I still get the Auxiliary Battery mesg on my dash. job. The technician did not perform all the right resets when he replaced the Battery. I still get the Auxiliary Battery mesg on my dash. More
by SUNIL.NAIK
Employees Worked With
Service manager
April 27, 2021
It was very easy and nice to work with Rijon Simon on the buying my new C-300. Rijon answered all my questions and was very responsive. buying my new C-300. Rijon answered all my questions and was very responsive. More
by BUTLER.JEFF
Employees Worked With
Rijon Simon, Stephen Bjorklund
