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Mercedes-Benz of West Chester

West Chester, PA

4.6
1,844 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,844 reviews

May 09, 2021

I am happy with the purchase of my 2018 CLA 250 Mercedes and Michael McMahon was great. I would recommend West Chester Mercedes Benz to friends and family. More

by u196040
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McMahon
May 11, 2021 -

Mercedes-Benz of West Chester responded

Congrats on your new ride! We greatly appreciate your positive feedback and are glad you chose Mercedes-Benz of West Chester!

May 07, 2021

Easy and accommodating. They went out of their way to keep us happy - even letting us take the car to a family dinner before we owned it. They wouldn’t let anything get in the way of our happiness More

by Steve Pressman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Belland, Stephen Bjorklund
May 10, 2021 -

Mercedes-Benz of West Chester responded

We always aim to go above and beyond for our customers at Mercedes-Benz of West Chester! Thank you for your great review, and see you next time!

May 07, 2021

This dealership is by far the best I my area which includes Devin Pa and one In Rochester NY. The people are courteous and always willing to help. Service is great. Craig Muehlbach is my key conta More

by MOTOLAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Spada , Greg Roth, Stephen Bjorklund
May 10, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your confidence in Mercedes-Benz of West Chester, and for your business. We are thankful to have you as a customer and are glad you've experience five-star experiences here! See you next time!

May 06, 2021

Sales and service support we think sales was good and service support fair We will keep coming future visits for service and hope we will get same courtesy Thanks More

by ASHOK.SHRIVASTAVA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lio
May 07, 2021 -

Mercedes-Benz of West Chester responded

Thanks for being a Mercedes-Benz of West Chester customer! We appreciate your positive feedback and look forward to your next visit!

May 06, 2021

Everyone was so welcoming. We needed extra attention because my husband is in a wheelchair. Our salesman, Michael Finn accommodated our every need. Such a kind person. This is a great dealership to purc More

by Boogs828
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn, Matthew Reimel, Stephen Bjorklund
May 06, 2021 -

Boogs828 responded

Michael Finn, Thank you for your great service. We love our GSB.

May 07, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the great review! We're happy to hear Michael did such an excellent job and made you feel at ease! We look forward to seeing you next time at Mercedes-Benz of West Chester!

May 07, 2021 -

Boogs828 responded

Everyone that we came in contact with was extremely knowledgeable and helpful. I remember Matt and the young man that oriented us to the vehicle’s driving components. That you, everyone!

May 05, 2021

We felt this was not a good service experience and were extremely disappointed in how it was handled by the service manager, Matt. If he were more approachable we would have discussed this directly with hi More

by korinne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Davis
May 05, 2021

Danielle was very professional and knowledgeable about the problem with my vehicle and informed me of discounts I had not known, an asset to M/ B corporation. More

by GERGIL1033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kraft
May 06, 2021 -

Mercedes-Benz of West Chester responded

We are so happy to hear that you had a great time working with Danielle--she is definitely an asset to Mercedes-Benz of West Chester!

May 05, 2021

I can always depend on them excellent customer and mechanical service, and their staffs, in particular, Mike Strickland, Paul Graziano, and Mike Hardin, and their teams, More

by MODELL5960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Strickland
May 06, 2021 -

Mercedes-Benz of West Chester responded

We are so happy that you can depend on our team at Mercedes-Benz of West Chester! Thank you!

May 05, 2021

A very friendly and accommodating group. They did everything they could to help us. They have a great selection and I will go back for another purchase! More

by EB.NAJAFI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores, Greg Roth, Lynne Knox, Faz Mehmood, Matthew Reimel, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland
May 06, 2021 -

Mercedes-Benz of West Chester responded

We’re glad we could deliver a 5-star experience! Thanks for your review and for choosing Mercedes-Benz of West Chester!

May 04, 2021

Excellent and very professional dealership and staff , i was impressed with the time it took do the trade and test drive the new car and paper works all in 2 hours it was a very good experience and no hus More

by SAADALRAYES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
May 05, 2021 -

Mercedes-Benz of West Chester responded

Thank you for being a Mercedes-Benz of West Chester customer! We're so grateful for all of your support over the years, and we look forward to your next visit with us!

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