Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of West Chester
West Chester, PA
1,844 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,844 reviews
May 30, 2021
Was hit in the front end of my car took it here the body work was perfect. Dealing with the enterprise at the dealership was horrible and some squeaking noise that my car didn’t have prior to getting hit wa work was perfect. Dealing with the enterprise at the dealership was horrible and some squeaking noise that my car didn’t have prior to getting hit was never fixed. Good place for an oil change and to purchase a car but overall the service department isn’t worth the 3 stars More
by GREG@ARDMORECO.COM
Verified CustomerEmployees Worked With
Mohsen
May 30, 2021
The young lady in valet demonstrated exceptional courtesy and great customer service. Her interactions mad me feel welcomed and that my business was of value. and great customer service. Her interactions mad me feel welcomed and that my business was of value. More
by MBZ2021
Employees Worked With
I can’t remember
May 29, 2021
Jennifer was awesome and supplied excellent service. She worked with me to get me the perfect car with all the options I desired and brought her manager in to help negotiate a price that was good for all co worked with me to get me the perfect car with all the options I desired and brought her manager in to help negotiate a price that was good for all concerned. I would definitely purchase another vehicle from her and your dealership. I love my new car! More
by Blqcassie
Employees Worked With
Jennifer Silva
May 27, 2021
Quick service, didn’t take all day to process, become accepted & drive off in my new car. Literally was able to get in & out. Thank you Brandon and the team. accepted & drive off in my new car. Literally was able to get in & out. Thank you Brandon and the team. More
by J Payne
Employees Worked With
Brandon
May 27, 2021
Craig in Service is top shelf the best.He understands your time is valuable and gets you in and out. He also explains options available at time of service write up. your time is valuable and gets you in and out. He also explains options available at time of service write up. More
by dbusby625
Employees Worked With
Craig M.
May 27, 2021
As always, Craig in the service dept was very helpful......work was completed in a reasonable amount of time.... thank you MB of West Chester!!!! helpful......work was completed in a reasonable amount of time.... thank you MB of West Chester!!!! More
by MJORDAN10000
Employees Worked With
Craig in Service
May 26, 2021
Juan was so amazing & friendly. I had a really wonderful time buying my first car here. No hidden fee’s, everything was transparent & 100% honest. His financing guy was just as amazing as well. I will defin time buying my first car here. No hidden fee’s, everything was transparent & 100% honest. His financing guy was just as amazing as well. I will definitely recommend this location. Thanks so much ! More
by A.M
Employees Worked With
Juan Rodriguez, Miguel Flores, Miguel Flores
May 26, 2021
My service advisor is always pleasant and clear on all my questions . She’s a great asset to the department .. although everyone is pleasant she stands out too me questions . She’s a great asset to the department .. although everyone is pleasant she stands out too me More
by Anthonne stewart
Employees Worked With
Daniel’s
May 25, 2021
Very easy process. Rijon was super helpful finding a perfect car in my budget. Was able to get the car serviced and detailed in less than a week for pickup. perfect car in my budget. Was able to get the car serviced and detailed in less than a week for pickup. More
by KYLEHANGER
Employees Worked With
Rijon Simon (5 Stars), Miguel Flores
