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Mercedes-Benz of West Chester

West Chester, PA

4.6
1,844 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,844 reviews

January 20, 2020

very efficient, very thorough Friendly professional approach. Everyone goes out of their way to satisfy the customer. Management and Sales seem really dedicated to ensure that a More

by MCCROWLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynne Knox, Stephen Bjorklund
January 18, 2020

Very helpful and buyer friendly I purchased a new 2020 350 GLE recently. Our salesperson was quite good at explaining all the options available, so we chose the right ones for my dri More

by PULIMOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valante Pappas
January 17, 2020

Mercedes-Benz The attention to customer satisfaction was excellent Mike MacMahon did great with the delivery of the auto He brought the auto to me saving me a lot More

by GABARDALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike MacMahon, Stephen Bjorklund
January 17, 2020

One feels the concern for customers. It’s a pleasant experience. I felt I could rely on the knowledge and reliability of everyone I worked with. The personal follow up has been reassuring. More

by JGRUBENSTEIN
Recommend Dealer
Yes
Employees Worked With
Rich Strickland, Robert Ashman, Jennifer Silva, Stephen Bjorklund
January 16, 2020

complete satisfaction I believe I have purchased at least 5 new Mercedes from Mercedes of West Chester, and it has always been a pleasant experience. When I get my car ba More

by ZOTZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Perone, Matthew Melsheimer
January 16, 2020

Beautiful place. Everything about the experience was top shelf. Sales people and sales manager were the best we have ever dealt with. They acquired the exact car we wanted from another dealership in a very More

by NCONNELL4
Recommend Dealer
Yes
Employees Worked With
Angelo Perone, Matthew Reimel, Stephen Bjorklund
January 16, 2020

Jen Silva is the best! This may have been the easiest car purchase of my life. Jen gave me a bunch of options without overwhelming me with information and then made the delivery process a breeze. Marissa More

by ACCannon
Recommend Dealer
Yes
Employees Worked With
Eddy Milan, Marissa Watson, Jennifer Silva
January 16, 2020

Everyone at Mercedes of West Chester is friendly, helpful and efficient. Everyone there is very knowledgeable about the cars. It is a pleasure to work with everyone there. More

by BLMBSZ
Recommend Dealer
Yes
Employees Worked With
Marissa in finance is amazing!, Angelo Perone, Stephen Bjorklund, Matthew Melsheimer
January 16, 2020

Great Experience Angelo was super easy to work with and had great knowledge of the vehicles. There were no annoying tactics and he moved the process quickly to get us More

by JOHNMCCARTHY134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Perone, Stephen Bjorklund
January 16, 2020

Turned in my 2016 C class and leased a 2020 C class. I was very pleased with the number of vehicles that were shown to me. Valente Pappas, my sales rep, was a pleasure to deal with. A very enjoyable exper More

by JFRAIMONDI
Recommend Dealer
Yes
Employees Worked With
Marissa Watson, Valante Pappas, Stephen Bjorklund
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