Mercedes-Benz of West Chester

trade in and purchase The staff was extremely patient, accommodating, polite and professional. I came in for service on a vehicle which became a trade in and purchase of a The staff was extremely patient, accommodating, polite and professional. I came in for service on a vehicle which became a trade in and purchase of another vehicle. The staff from start to finish was very good at negotiating, explaining and working to reach a mutually agreeable and beneficial sale/purchase. We always recommend and choose to use this location because of the excellent service and communication that we receive. More

Five star In my 40 plus years of buy a new car I’ve never felt so relaxed. Everyone was so helpful. I’ll be back in three years! In my 40 plus years of buy a new car I’ve never felt so relaxed. Everyone was so helpful. I’ll be back in three years! More

Tis is the best dealership I highly recommend this dealership. We travel here because of the outstanding sales and service experience. Our Sales person Lynne K. is the absolute I highly recommend this dealership. We travel here because of the outstanding sales and service experience. Our Sales person Lynne K. is the absolute best. She takes care of every detail. There are (2) dealerships closer to us but we always come back to MercedesBenz of West Chester Michael L Gladwyne, Pa More

First class. I bought my car here and when it came time for my wife to replace her SUV this was our first, and only place to visit. A great experience. Greg was extremely professional and knowledgeable and for my wife to replace her SUV this was our first, and only place to visit. A great experience. Greg was extremely professional and knowledgeable and a pleasure to deal with. We will be back. More

Politely Professional My experience with this dealership was exemplary. Our representative, Juan, was polite, professional, answered all concerns about the lease and deliv My experience with this dealership was exemplary. Our representative, Juan, was polite, professional, answered all concerns about the lease and delivered the vehicle as promised to me when it was promised. I spoke with Steve, the sales manager, twice during the process. Lastly, Katie, the finance officer, very clearly and expeditiously covered all finance issues and warranties. More

I and my wife had very good experience with this visit, got good deal with new car. I have one more Mercedes which needs to be exchanged for new, I hope will get good deal too got good deal with new car. I have one more Mercedes which needs to be exchanged for new, I hope will get good deal too More

It was an absolute pleasure working with the dealership and our sales person Matthew Macciocca. We appreciated the honesty and they made great use of our time and we didn’t feel like we usually do when w and our sales person Matthew Macciocca. We appreciated the honesty and they made great use of our time and we didn’t feel like we usually do when we go to a dealership. There was no long waits as Matthew spoke with the finance people. Very efficient. Very happy with the level of customer service we received. And Ed in finance was great too. All around, great experience. Thank you! More

I highly recommend Mercedes-Benz of West Chester! I recently completed the purchase of a 2020 E450 at this wonderful dealership. This was my 3rd purchase in the past 14 years and my sales team of Greg recently completed the purchase of a 2020 E450 at this wonderful dealership. This was my 3rd purchase in the past 14 years and my sales team of Greg Roth and Mohsen Mohimani were professional & knowledgeable! I am completely satisfied with my recent purchase as well as the outstanding service department maintaining my vehicles over the years!! More

Mathew was awesome, easy to deal with , answered all my questions and definitely made my first Mercedes Benz purchase very easy, would definitely recommend Mathew and Mercedes Benz of west Chester 100% questions and definitely made my first Mercedes Benz purchase very easy, would definitely recommend Mathew and Mercedes Benz of west Chester 100% More

They did a great job and were very nice. Professional and honest. No games. Process took a bit longer than I expected. Delivered car to my home honest. No games. Process took a bit longer than I expected. Delivered car to my home More