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Mercedes-Benz of Waco
Waco, TX
138 Reviews
Mercedes-Benz of Waco is your go-to destination for all things Mercedes-Benz in the Waco area. Located in Waco near the Parkdale Shopping Center, our dealership serves residents from surrounding Beverly Hills, Hewitt, and Woodway, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Waco has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 138 reviews
August 28, 2021
The very helpful to get my tire changed when I was moving my child into Baylor on a Saturday afternoon. It allowed me to return home to Dallas rather than come pick my car up the following week my child into Baylor on a Saturday afternoon. It allowed me to return home to Dallas rather than come pick my car up the following week More
by Marie
Employees Worked With
Do not recall
August 26, 2021
Our sales person (Edward) provide to the best dealership experience that I’ve had. Very knowledgeable, very helpful, and no pressure sales tactics at all. experience that I’ve had. Very knowledgeable, very helpful, and no pressure sales tactics at all. More
by David G. Henry, Sr.
Employees Worked With
Edward
August 24, 2021
Always helpful to service me in taking care of my maintenance. Yes, they are always ready to meet my service needs. They were helpful and very friendly. maintenance. Yes, they are always ready to meet my service needs. They were helpful and very friendly. More
by ghalbrecht45
Employees Worked With
Jim
August 21, 2021
Great dealership the customer service was excellent the staff was friendly and nice and very helpful and I left off the lot with what I actually wanted!! staff was friendly and nice and very helpful and I left off the lot with what I actually wanted!! More
by Cocothomas09
Employees Worked With
Marcus Ward
August 16, 2021
We were pleased with our first visit for a check-up after buying a new Mercedes-Benz! Thanks for the fine service and continue keeping up the good job. Thanks, to you Caroline. Thanks also to the loaner ve buying a new Mercedes-Benz! Thanks for the fine service and continue keeping up the good job. Thanks, to you Caroline. Thanks also to the loaner vehicle so we could get our errands made since we are out of town. Hope we are lucky to receive gift card? Gayle & Patsy Squyres, Clifton, TX More
by psquyres
Employees Worked With
Caroline
August 09, 2021
As always, my service experience at Mercedes-Benz of Waco was exceptional. My service advisor, Jim Carey, explained the routine service thoroughly, and the vehicle was delivered, washed and serviced, as prom was exceptional. My service advisor, Jim Carey, explained the routine service thoroughly, and the vehicle was delivered, washed and serviced, as promised. More
by cfadal
Employees Worked With
Jim Carey
August 02, 2021
The staff level at this dealership has been reduced significantly. As the staffing level has been reduced, the quality of service has declined as well. significantly. As the staffing level has been reduced, the quality of service has declined as well. More
by groppel
Employees Worked With
Do not know.
July 30, 2021
Caroline is always professional, efficient and friendly. She makes sure her customers receive the service they need when it is convenient for them. I appreciate her attention to details. She makes sure her customers receive the service they need when it is convenient for them. I appreciate her attention to details. More
by Barbsadams
Employees Worked With
Caroline Macias
