Mercedes-Benz of Valencia
Valencia, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 498 reviews
Very upset customer I purchased my C300 at this dealer , and have always serviced it at this dealer and was very happy until recently or so I thought My car needed som I purchased my C300 at this dealer , and have always serviced it at this dealer and was very happy until recently or so I thought My car needed some repairs they stated new spark plugs, Complete Guide Pulleys two, Belt tightener V Ribbed belt. I was preparing to do the work, and decided to check prices elsewhere at another Mercedes Benz dealer. I was horrified to find that for every part on their estimate I was being overcharged $15.00-$25.00 per part more. I called and left several messages for Tom Squire the service manager, and Tim Engle the parts manager never returned my call. So they have just lost a service customer, and a new Car purchase for ever. What different treatment I received from Jason at the other dealership, also for anyone interested this Valencia dealer is owned by Sage. My suggestion and my recommendations based on my personal experiences is call Jason at Calabasis Mercedez Benz for service. Not only that they have a fabulous inventory for New Cars. More
Smooth like a Waterford Table Top We have purchased 6 cars from Kaz at this dealership and It's about time that I write a review. There is a reason why I continue to go back to this de We have purchased 6 cars from Kaz at this dealership and It's about time that I write a review. There is a reason why I continue to go back to this dealership and this particular salesperson. He is transparent, a true gentleman and does not play the typical salesman games. He is upfront and lets you know what you are getting and how much it will cost. There is no upselling and he is truly a man of his word. As we approached the dealership, on this most recent time, we discovered that Kaz is now the manager. He had one of his Top Salesmen show us the vehicle and walk us through the steps. Don was really awesome, patient and truly knows all of the answers to what a savvy car purchaser wants to know. Also, I did not feel as if I was being sold, but as if I was dealing with a friend. Kaz and Don are a truly GREAT team and I'd recommend them to anyone. I don't know if you have ever had a bad experience when it comes to getting to the "finance" department. I have, but never at Mercedes Benz of Valencia. On this occasion Steve Metts met with Paris and I. I have never been in and out of Finance in less than 15 minutes! He explained everything and wasn't one of those who leaned on the client to get them to buy extended this and more of that! I was elated. We will keep coming back to Mercedes Benz of Valencia to deal with Kaz, Don and Steve. I will forever recommend them to all of my clients, friends and business associates when they are in the auto market for a Mercedes! Thanks for all your help and We Love you Guys!!! Connor and Paris MacIvor REMAX of Valencia SCVnest - Paris911 Associates More
Great Experience Mein Apuya help me at MB Valencia. He was very patient and informative. I had a great experience and got the car I wanted at a price lower than I thou Mein Apuya help me at MB Valencia. He was very patient and informative. I had a great experience and got the car I wanted at a price lower than I thought possible. More
Go see Daniel Medina! I went into the dealership and met with Daniel Medina. He was able to locate a car that fit my budget and get me all the features I wanted! He was ver I went into the dealership and met with Daniel Medina. He was able to locate a car that fit my budget and get me all the features I wanted! He was very straight forward and unlike other Mercedes dealers in the valley there was no hidden fees or shenanigans going on. I will always buy from Daniel from now on and so will everyone that I know that needs a car. More
Great experience When my husband and I were looking to find a new car. Our salesman Joe Medawar made sure we were taken care of. We traded our car in and my husband an When my husband and I were looking to find a new car. Our salesman Joe Medawar made sure we were taken care of. We traded our car in and my husband and I got what we wanted. Great experience! More
Great experience David Cardoza has been are sales rep. for several years. We have boughten several cars from him. He is very professional,friendly and always willing t David Cardoza has been are sales rep. for several years. We have boughten several cars from him. He is very professional,friendly and always willing to help your needs.. Not only when he sales you the care but also after. We Highly recommend this dealership. More
No hassle deal David was straight to the point with no hassle price. Made everything easy for us. Very positive experience . Explained everything on how the car work David was straight to the point with no hassle price. Made everything easy for us. Very positive experience . Explained everything on how the car works More
On Cloud 9 Thank u Hanibal, you're the best! Received above and beyond service to get the exact car I wanted while he continued to update and follow up on an ong Thank u Hanibal, you're the best! Received above and beyond service to get the exact car I wanted while he continued to update and follow up on an ongoing basis. His knowledge, patience, attitude, energy, and leadership skills exhibits the characteristics of an exemplary employee. I never felt pressured with Hanibal and he explained everything so I could understand. I anticipate he will be promoted to management soon. Ask for Hanibal, he honest and gets the job done! More
Review I had a great experience at this dealership. My questions were answered. Daniel Medina is very knowledgable. He responded in a very timely matter and I had a great experience at this dealership. My questions were answered. Daniel Medina is very knowledgable. He responded in a very timely matter and was very professional. More
Finance-Misleading To of all of those who wish to purchase a Mercedes-Benz through the Valencia Dealership. Be Careful! They will tell you one thing and do another. The To of all of those who wish to purchase a Mercedes-Benz through the Valencia Dealership. Be Careful! They will tell you one thing and do another. They will run your credit multiple times against your wishes. Will tell you a deal is done and its not, and will leave you hanging. Will not return calls! Does not care about customer satisfaction at all. My credit score is 750, and I have had Mercedes-Benz for the past 30 years. So I know something about the car, I know I can get a good deal because of my score and payment history with Mercedes Financial. And that is what I believed was going to happen, was not the case. This has been the worst experience I have had when buying a car at this dealership and I will never go back. The dealer is more interested in kick-backs then satisfying the customer. They may not be considered about my review, but if people would speak up maybe changes would happen. More

