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Mercedes-Benz of Temecula

Temecula, CA

3.8
1,354 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,354 reviews

December 30, 2019

Dealer of choice Floor staff, sales staff, financial staff, management staff, all fantastic to deal with. A must go to dealership for sales and service.Clean and very More

by jkbonsai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Jaouhari, Jacqueline Nasser , Wayne Molter
Dec 30, 2019 -

Mercedes-Benz of Temecula responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing Mercedes-Benz of Temecula and helping to share the word about us. We’re here for you anytime! Best, Amir Alahwal Guest Relations Manager MERCEDES-BENZ OF TEMECULA

December 27, 2019

Awesome automotive experience I would highly recommend this dealership. The place is beautiful the people are knowledgable and very fair with the price of the repairs. The best thi More

by Mjccash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Dec 27, 2019 -

Mercedes-Benz of Temecula responded

Thank you for your business and for this review. We're happy to hear our team especially Jose was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best, Amir Alahwal Guest Relations Manager

December 27, 2019

Thorough and professional Prompt and efficient service in the part of the service department. At the same time, I was able to schedule an appointment for the same day. More

by José Ibarra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza Nejad, Cesar Falcon
Dec 28, 2019 -

Mercedes-Benz of Temecula responded

José, thank you for the kind words about our service department! We look forward to sharing your compliments with them, and please don't hesitate to let us know if we can be of further assistance. Thank you for choosing Mercedes-Benz of Temecula! Best, Amir Alahwal Guest Relations Manager

December 27, 2019

Bob is the Best! I definitely recommend this dealership....Can’t beat their service dept!! Always courteous and keeps you well informed of your car’s progress !! Bo More

by 123nirvana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Crabtree
Dec 29, 2019 -

Mercedes-Benz of Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Bob and the team, and please don't hesitate to let us know if we can be of further assistance. Best, Amir Alahwal Guest Relations Manager

December 26, 2019

Great customer service In the past I have bought many cars and I can tell you from past experience that this was the best experience that my wife and I had. Mr. Crabtree wen More

by jaime_m_freire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Crabtree, Ari Abdolhosseini, Jose Hernandez
Dec 27, 2019 -

Mercedes-Benz of Temecula responded

Jaime, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert Crabtree and our team, and we look forward to working with you again. Best, Amir Alahwal Guest Relations Manager MERCEDES-BENZ OF TEMECULA

December 24, 2019

Maintenance Service Provided excellent transportation to and from home. Friendly and fast service. Made contact during service. Provided rundown on vehicle maintenance st More

by CLRDKR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Lafoca
Dec 24, 2019 -

Mercedes-Benz of Temecula responded

Thank you for sharing your experience with us! We're happy to hear our staff was able to take great care of you and listen to all of your needs. We truly appreciate your feedback! Best, Amir Alahwal Guest Relations Manager

December 23, 2019

Excellent Fast and convenient. I liked the texting updates and the hyperlinks to view my invoice and pay. Our service manager was Sam and he was great. More

by KEVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Lafoca
Dec 24, 2019 -

Mercedes-Benz of Temecula responded

Hi Kevin, thank you for the kind words for our service department! We look forward to sharing your compliments with Sam and the team, and please don't hesitate to let us know if we can be of further assistance. Best, Amir Alahwal Guest Relations Manager

December 23, 2019

Factory service b1 Great service! Will recommend to friends and family. Service person Sandra Rabie is friendly and knowledgeable. I was able to qualify for new customer More

by erle_cellona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Rabie
Dec 24, 2019 -

Mercedes-Benz of Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Mercedes-Benz of Temecula! Best, Amir Alahwal Guest Relations Manager

December 23, 2019

Great Customer Service From drop off to pick up Everything is done in a professional way. I can’t say enough good things about my service advisor, Sam. More

by GOLFNUT47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, the manager and Gary., Samuel Lafoca
Dec 24, 2019 -

Mercedes-Benz of Temecula responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Temecula and your kind words about Sam. We appreciate your business and hope to see you again soon! Best, Amir Alahwal Guest Relations Manager

December 21, 2019

Bad service and Business I was referred by a well known luxary car dealer and Jackie the floor manager completely ignored my request and sent sales reps texting me crazy price More

by BGjunkee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jacqueline Nasser
Dec 23, 2019 -

Mercedes-Benz of Temecula responded

Hello, We are truly sorry that our sales team wasn't attentive to your car buying needs. I would greatly appreciate the opportunity to review this matter in more detail. Please contact me at your earliest convenience. Amir Alahwal Guest Relations Manager

Dec 23, 2019 -

BGjunkee responded

CnC Exotics are friends of mine. They referred me to Jackie Nasser. She sent sales reps to me with spam pricing. Nolan was the first spammer, then Aaron text me at 6pm on Friday playing games. When I get a referral for someone, I expect to deal with them. Not be handed off to someone. Bad Business! I'm now, going get rid of my current Benz and get a BMW. I've had 3 Benz's too. Last one ever, thanks to you guys. Appreciate it!

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