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Mercedes-Benz of Temecula

Temecula, CA

3.8
1,354 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,354 reviews

January 10, 2020

Great customer service as always. Reza always keeps me informed all while being very professional and friendly. Great team!! I would definitely recommend this location. More

by WATSON_SL
Recommend Dealer
Yes
Employees Worked With
Ron with the loaner car is also awesome. , Reza Nejad
Jan 10, 2020 -

Mercedes-Benz of Temecula responded

Thank you for taking the time to share your thoughts on working with Reza. We're glad to hear we delivered such a great experience! Best, Amir Alahwal Guest Relations Manager

January 10, 2020

This dealership was great. The service manager is amazing! Every person I had to deal with in service from dropping off to getting a rental was extremely nice and professional. More

by SIXROCKY9@MSN.COM
Recommend Dealer
Yes
Employees Worked With
Phil carreon, Jose Hernandez , Whittany Robinson , Patrick Dimon
Jan 10, 2020 -

Mercedes-Benz of Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with the whole team and don't hesitate to let us know if we can be of further assistance. Best, Amir Alahwal Guest Relations Manager

January 10, 2020

Always great service and Awesome staff All is good. Very happy going to Mercedes -Benz of Temecula. Always great experience, Reza makes me feel like I'm his best customer, even though the s More

by SCOTT@SHELTER-BAY.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza Nejad
Jan 10, 2020 -

Mercedes-Benz of Temecula responded

Hi Scott, Thank you for the 5-star review! We are pleased to hear Reza and the rest of our team was able to make your service trip a great experience. We are looking forward to assisting you again in the future! Best, Amir Alahwal Guest Relations Manager

January 10, 2020

This dealership never fails to impress me. Very knowledgeable, and accommodating. Everyone is willing to go the extra mile to insure complete satisfaction. I have recommended this dealership many t More

by diamonddreamer.nina
Recommend Dealer
Yes
Employees Worked With
Samuel Lafoca
Jan 11, 2020 -

Mercedes-Benz of Temecula responded

Thank you for the kind review! We work hard to ensure our customers are completely satisfied with their experience here. We appreciate your loyalty and look forward to assisting you again in any way we can! Best, Amir Alahwal Guest Relations Manager

January 09, 2020

Excellent Service I had a couple of issues at the outset of service to my vehicle. The service department went above and beyond to make things right. Definitely coming More

by dave728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phill Carreon
Jan 09, 2020 -

Mercedes-Benz of Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best, Amir Alahwal Guest Relations Manager

January 09, 2020

Andre was excellant Andre was on time and very knowledgeable about the car. Great to work with and very helpful showing me all the new things on my new lease car. More

by nancy27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Serpoosh
Jan 09, 2020 -

Mercedes-Benz of Temecula responded

Nancy, It's great to hear that Andre was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing our dealership! Best, Amir Alahwal Guest Relations Manager

January 08, 2020

I love the service department here, Jose is wonderful. Has a great amount of integrity . He addressed items on my car that the salesman should have! More

by nanasballoons
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Jan 08, 2020 -

Mercedes-Benz of Temecula responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Temecula! I'm glad to hear that Jose was able to assist you with your service needs and that you had such a positive experience. We look forward to seeing you again! Best, Amir Alahwal Guest Relations Manager

January 08, 2020

Great attitudeGreat work ethicCharming and Great attitude Great work ethic Charming and accommodating Strong Clean We liked how the courtesy money system worked Loved the dangerous colors More

by lifepaint
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Jan 08, 2020 -

Mercedes-Benz of Temecula responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Temecula. We appreciate your business and hope to see you again soon! Best, Amir Alahwal Guest Relations Manager

January 08, 2020

Was very happy with Manny as always. He does wonderful. Can’t say the same for the staff who deliver the vehicles at the end. My key chain had car was tag on it and the paperwork stated car wash but van More

by Katom1926
Recommend Dealer
No
Employees Worked With
Manny Henshaw
Jan 24, 2020 -

Mercedes-Benz of Temecula responded

We're sorry to hear that you weren't fully satisfied with your recent visit and would like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Best, Amir Alahwal Guest Relations Manager

January 08, 2020

My service agent provided excellent service, even called me the next day to make sure everything was alright...exceptional service...Thank you so so much!!! More

by D.SLOAN
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Jan 09, 2020 -

Mercedes-Benz of Temecula responded

We appreciate your business and our entire Mercedes-Benz of Temecula team looks forward to serving you for all of your automotive needs. Best, Amir Alahwal Guest Relations Manager

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