Mercedes-Benz of Sudbury

excellent experience and very smooth, quick transaction with no need for any back and forth. Sales person, Patrick , and sales manager Adain, were very professional and thorough. They went above and beyo with no need for any back and forth. Sales person, Patrick , and sales manager Adain, were very professional and thorough. They went above and beyond reasonable duty to help me register the vehicle in another state. More

Extremely fair and honest transaction. Excellent product knowledge, listened to what we wanted and delivered. Absolutely no pressure sale! Showed us all of the different options we had for cars that met o knowledge, listened to what we wanted and delivered. Absolutely no pressure sale! Showed us all of the different options we had for cars that met our criteria; gave us ample time to think and discuss transaction amongst ourselves before making decision. Highly recommend dealership and salesperson! More

I have never owned a Mercedes-Benz before and was so unaware of the models when I walked in. I must say I went to about 4 different Mercedes-Benz dealerships. I went to Natick store last where I met Mat unaware of the models when I walked in. I must say I went to about 4 different Mercedes-Benz dealerships. I went to Natick store last where I met Matthew Lavoie and Michael Rowe. They made the experience seem more as a fun family get togther than a boring car buying experience. Matt knew more about thr cars than anyone O met at any of the other 3 stores I went to and Mike was the "closer". Matt made sure I loved the car and then he brought in the big guns and Mike made sure I left with the car. I love thata group of people and will and already have told ALL my friends about them. Thank you Matt and Mike!! More

i have been a customer for 30 years and bought 20 new cars here. fred wentzell is more knowledgeable about the cars than any sales professional i have ever met. his deliveries usually take 2 1/2 or 3 ho cars here. fred wentzell is more knowledgeable about the cars than any sales professional i have ever met. his deliveries usually take 2 1/2 or 3 hours because he insists on being thorough, and he suggests coming back for more "orientation". he is unfailingly cheerful and always available to help me regardless if my question has nothing to do with buying a new car. i just had service for one of my cars and my wife's car. the work was done right the first time, and the cars returned in perfect order. in addition, the management has always advocated for me in terms of finding and securing a car of my choice within a reasonable time period. i would recommend to anyone. More

I have never been to your dealership and was very impressed how Fred Schultz met my needs. He also was very fair with my trade in. I purchased my first Mercedes it is a C300 and I very pleased with t impressed how Fred Schultz met my needs. He also was very fair with my trade in. I purchased my first Mercedes it is a C300 and I very pleased with the sales process right through to delivery. I would highly recomend this dealership. See Fred Schultz he is very very knowlegable about the Mercedes Benz line. He was fantastic. More

Had a great experience with my salesperson Steve Kern. He knew before I did which car best fit my needs and wants and was vey patient. They were most accomodating with my trade in and the purchase of my He knew before I did which car best fit my needs and wants and was vey patient. They were most accomodating with my trade in and the purchase of my new vehicle. Would highly recommend Steve and the dealship. More

I recently purchased a new car and Fred Wentzel was the Sales Representative. He proved to be very experienced and knowledgable about the car. He never tried to "sell" me anything and was a great to work Sales Representative. He proved to be very experienced and knowledgable about the car. He never tried to "sell" me anything and was a great to work with. Overall, he met my expectations and I'd recommend him to others. More

i have always been aprehensive about visiting a car dealership to purchase a vehicle. I met Steve and he changed all of that. He was honest, personable and did not sell me an overpriced vehicle. Whe dealership to purchase a vehicle. I met Steve and he changed all of that. He was honest, personable and did not sell me an overpriced vehicle. When I need to make another car purchase he will be the only person I will go to. When Steve introduced me to Steven Boston in Finance he was charming, professional and polite. He did not try to sell me more than I needed, and very thorough in explaning everything. Thank You, Tina More

As a person who has purchased many high end vehicles,I have dealt with many high end dealerships.MB of Natick is above the rest! That is why I have purchased over 15 cars from them in the past 9 years.The have dealt with many high end dealerships.MB of Natick is above the rest! That is why I have purchased over 15 cars from them in the past 9 years.They always give their best to make a deal work. JC, Mike, Goerge, Zini, Steve Boston and the rest of the MB staff have become more like friends than like a car dealership. More

From the moment I walked onto the vehicle display I felt extremely welcomed at this dealership. Ms. Turmenne met me with a warm greeting and handshake while wecoming me to Mercedes Benz of Natick. Heather, extremely welcomed at this dealership. Ms. Turmenne met me with a warm greeting and handshake while wecoming me to Mercedes Benz of Natick. Heather, speaking very proudly, let me know this is a Herb Chambers dealership. I was most impressed by Ms. Turmenne's product knowledge of the various models in inventory. When I decide to buy I will return to this dealership. More