Mercedes-Benz of Sudbury

Samantha My sales person Samantha Baptista provided exceptionally good service while shopping for new vehicle .Expertise , friendly and non-pressure approach i My sales person Samantha Baptista provided exceptionally good service while shopping for new vehicle .Expertise , friendly and non-pressure approach is her definition.Definitely one I will recommend . More

Expert work, exceptional customer service Very pleased with my S550 routine service. They additionally identified important preventive work that they took care of Very professional and top n Very pleased with my S550 routine service. They additionally identified important preventive work that they took care of Very professional and top notch customer service. More

Great service! Undivided attention to work and detail of my car! Very happy overall with the experience with the Service Department! Will definitely do Business w Undivided attention to work and detail of my car! Very happy overall with the experience with the Service Department! Will definitely do Business with this Dealership again for my next Car! More

Very accommodating,Held the vehicle, Made the transaction se Everyone I met at the dealership was pleasant and helpful without a great deal of pressure. The car was superbly prepared and delivered and the paperw Everyone I met at the dealership was pleasant and helpful without a great deal of pressure. The car was superbly prepared and delivered and the paperwork was very simple. I would recommend Mercedes of Natick without reservation based upon my recent first experience. More

Service fit for a King! Just because I Wasn’t buying a New Mercedes at Mercedes of Natick doesn’t mean they treated me any less Important than if I had! Great experience wit Just because I Wasn’t buying a New Mercedes at Mercedes of Natick doesn’t mean they treated me any less Important than if I had! Great experience with both Vito (my sales representative), and Cong (Sales manager) both went out of their way to make the sale happen. And Shahien made the delivery a piece of cake! Great job all around! More

Dealership Rating I recently purchased a new Mercedes Benz GLC300 4-Matic. The vehicle was delivered to me in a very professional manner. This is the third car I hav I recently purchased a new Mercedes Benz GLC300 4-Matic. The vehicle was delivered to me in a very professional manner. This is the third car I have purchased from Mercedes of Natick over the last several years. I would highly recommend this Dealership. More

Great buying experience From start to finish, my buying experience was great. Fast, friendly, knowledgeable and transparent. The dealership itself is also pristine with many From start to finish, my buying experience was great. Fast, friendly, knowledgeable and transparent. The dealership itself is also pristine with many vehicles to choose from. More

Easiest purchase I've ever made Got the car I wanted at an excellent price. Whole deal was done via phone and internet. Price was low enough to take savings and fly to Boston to pi Got the car I wanted at an excellent price. Whole deal was done via phone and internet. Price was low enough to take savings and fly to Boston to pick up the vehicle. Met me at Express Bus drop off and I was able to test drive the car back to the dealership. Paid for the vehicle and got checked out on Car mechanics and off I went with full tank to return home. Vito, John, Caroline and Jamie were super nice and easy to work with during the entire process. More

Worth Finding this Dealership! Great place to buy a car! My wife and I were looking for a used GLK350. The Sales team, David Shobeiri, and Manny Sheikh were outstanding. David was a Great place to buy a car! My wife and I were looking for a used GLK350. The Sales team, David Shobeiri, and Manny Sheikh were outstanding. David was animated, excited and genuinely enthusiastic about Mercedes. Manny was professional, and great to do business with. Shahien worked with us for car delivery and education. Shahien made sure he put the customer first, with attention to every detail to make sure we were satisfied. And Jamie in the Finance area, was straightforward, clear and concise explaining our options. Mercedes financing deals were outstanding. A great overall experience! Everyone at the dealership was committed to making this a great experience, which is not always the case at other dealerships. Thank you!...Mark & Julie More

Should have come here first! Spent several days looking for a fair priced E300 series and should have come here first! Delighted with my experience with Samantha. She found the r Spent several days looking for a fair priced E300 series and should have come here first! Delighted with my experience with Samantha. She found the right car for me at a fair price. This is the smartest car I’ve ever had and the technology was intimidating, but she walked me through all of it and I bought a beautiful 2018 loaner. This was my first experience with a female sales person and it was wonderful! Highly recommend Sam if you’re looking! More