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Mercedes-Benz of Stevens Creek
San Jose, CA
916 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 916 reviews
September 19, 2021
Asad is very responsive, thorough, and detail oriented. I am very happy with his service. Highly recommend him. However the dealership does not offer any price incentives such as rebate. am very happy with his service. Highly recommend him. However the dealership does not offer any price incentives such as rebate. More
by gwang001
Employees Worked With
Asad Hanif
September 19, 2021
My experience was not good with your finance department losing my cashiers check for the down payment. Your sales person was great but the rest was a mess losing my cashiers check for the down payment. Your sales person was great but the rest was a mess More
by mayraloperena
Employees Worked With
Kamal Massoudi and sales was Kevin Hua
September 18, 2021
We worked with Jaysen whose service and knowledge completely won us over! Will definitely be returning to this dealership and to Jaysen specifically! completely won us over! Will definitely be returning to this dealership and to Jaysen specifically! More
by CClass
Employees Worked With
Jaysen
September 18, 2021
It was good from the beginning of the service. But when I picked up the car, my car was so dirty without being washed. I requested again, that gentleman took my car to go through car wash process for me . I picked up the car, my car was so dirty without being washed. I requested again, that gentleman took my car to go through car wash process for me . I had to wait there for another 20 minutes. Hopefully, it won't happen again More
by yeechienl
Employees Worked With
Charlie Fish
September 18, 2021
I made first service appointment online; text reminders were helpful. Nate listened to me about the history of the car. Waiting area was terrific for remote meetings. Downside was hearing the car needed $9 were helpful. Nate listened to me about the history of the car. Waiting area was terrific for remote meetings. Downside was hearing the car needed $9k in repairs that couldn’t be scheduled for another 4-6 weeks. More
by Los Gatos Mom
Employees Worked With
Nate Jones
September 14, 2021
Whilst we didn’t buy our car at this dealership we do however use them for maintenance. The team are friendly, professional and always happy to assist. I never wait long for an appointment and always however use them for maintenance. The team are friendly, professional and always happy to assist. I never wait long for an appointment and always get a courtesy car this makes a huge difference because a don’t like e near by. Our car has had a few things done to it and we have always been very happy with the results we will continue to take our car there whilst we own a Mercedes. More
by Sarah
Employees Worked With
Danny Ho
September 12, 2021
Wait for 2 days and no one contact me to pick up my card after "B" maintenance and recall. Instead, I have to keep calling the service dep to check if it's ready. after "B" maintenance and recall. Instead, I have to keep calling the service dep to check if it's ready. More
by NELSONCHIH
Employees Worked With
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