Mercedes-Benz of Seattle

Keith Heindel is the GOLD standard when it comes to taking care of clients! I will be a MB Seattle client for life because of the care I received from Keith and his team at MB Seattle! taking care of clients! I will be a MB Seattle client for life because of the care I received from Keith and his team at MB Seattle! More

I bought a GLE 350 4matic from this dealership. This is my fourth MB which we currently own. Two weeks before this car, I bought another Mercedes from Lynnwood MB, an E 350 4matic for my younger son. T my fourth MB which we currently own. Two weeks before this car, I bought another Mercedes from Lynnwood MB, an E 350 4matic for my younger son. The dealership even sent home a person to follow up with us 2 days later to make sure everything was very convenient for us. Salesman Dave was pleasant, helpful and polite. The car did not have the owners manual in the car, we noticed this when we got home. We drove back to pick it up. Just before leaving to get the manual, I noticed that the the storage cover was also not in the car. When we informed Dave, he told my son that a Certified Pre Owned car did not mean to have all the original equipment. This is really disappointing to hear. We are still waiting for a call to talk with the sales manager or the general manager and find out why original equipment is not in the car. When I bought a similar car from Portland MB the cover was also missing ( I assume they remove it while detailing the car) and forget to put it back) I called them. They mailed the cover to me immediately. I hope this dealership will do the same. Otherwise, i would not recommend to go back there. F. K. More

One of the best transactions I've ever had. Great sales person Josiah. Great dealership. Bought a great used % & car super clean. The staff and dealer were outstanding. Super fun and profess person Josiah. Great dealership. Bought a great used % & car super clean. The staff and dealer were outstanding. Super fun and professional! I would go here again for sure! More

Mercedes Benz of Seattle has been excellent in providing great and timely service for GLC 300 SUV. All the staff in the service department such as Bob, Liz and others have been very friendly and efficient t great and timely service for GLC 300 SUV. All the staff in the service department such as Bob, Liz and others have been very friendly and efficient to talk with and have vehicle fixed in a prompt manner every time I have visited them. Communication is prompt and detailed, and the quality of service has always been too notch. More

The associates that one deals with does not have a technical knowledge to explain to One the details of mechanical problems. I would much prefer to speak directly to a mechanic technical knowledge to explain to One the details of mechanical problems. I would much prefer to speak directly to a mechanic More

Always polite, professional, positive, efficient and knowledgeable... Bill B. is wonderful to work with and makes sure my Mercedes is well taken care of! Thank you, Bill!! knowledgeable... Bill B. is wonderful to work with and makes sure my Mercedes is well taken care of! Thank you, Bill!! More

As always, great customer service from the entire service team including Stori Haug and Vadim Nazarchuk. Service completed timely and efficiently. Would recommend to others team including Stori Haug and Vadim Nazarchuk. Service completed timely and efficiently. Would recommend to others More

Excellent service: Bob Barlow and Arby Asatourians. I always appreciate how my service rep, Bob Barlow, treats me with professionalism and concern for my interests. Thank you very much. always appreciate how my service rep, Bob Barlow, treats me with professionalism and concern for my interests. Thank you very much. More

Thank you, Bill and your great team.! I always feel so safe in my car after you have serviced my car.you’re the best! safe in my car after you have serviced my car.you’re the best! More

Outstanding Customer service!I recently visited MBZ of Outstanding Customer service! I recently visited MBZ of Seattle to have my 2015 GLK BlueTec serviced. Stori at Service Check-in was excellent. She wa Outstanding Customer service! I recently visited MBZ of Seattle to have my 2015 GLK BlueTec serviced. Stori at Service Check-in was excellent. She was very informative. Providing valuable information about the care and maintenance of my vehicle! Thank you, AO More