Mercedes-Benz of Seattle

Best experience of all. Sergey was very helpful and funny and It felt like shopping with a best friend for a car!! If you need a car,- Go see Sergey!! His honest and wont lie to you like all the other salesm and It felt like shopping with a best friend for a car!! If you need a car,- Go see Sergey!! His honest and wont lie to you like all the other salesmen.. I only purchase my cars from Sergey now. More

I had a very pleasant experience during my recent purchase at Phil Smart in Seattle. The salesman Jimmy who helped me was very knowledgeable, low pressure, and completed the whole process very quick purchase at Phil Smart in Seattle. The salesman Jimmy who helped me was very knowledgeable, low pressure, and completed the whole process very quickly. I appreciated this as my past experiences purchasing a new car haven't gone as smoothly. More

Great Exprience buying a car I arrived at the Dealership around 3:00PM, I ask for a car Salesman. I was introduced to Sergey Makhanov, a brand specialist. I had went online the night before and planned the around 3:00PM, I ask for a car Salesman. I was introduced to Sergey Makhanov, a brand specialist. I had went online the night before and planned the car I wanted, with the options I would like to have. Within 2:45 hours later, I drove off the lot with the car I wanted and with more options and still was in my planned budget. Mr Makhanov was great he made the experience comfortable, smooth, fun. I woke this morning went through back through the deal, and I was still a happy Man. I tip my hat to the entire staff. Thanks More

Alan was not only knowledeable about Mercedes-Benz cars but extremely friendly and easy to work with! He answered all of my questions and was very patient with me. If you ever need to buy a MB, Alan is t but extremely friendly and easy to work with! He answered all of my questions and was very patient with me. If you ever need to buy a MB, Alan is the way to go! You will be missing out if you choose another dealer/sales consultant. Michelle L. (Seattle, Madison Park, WA) More

We walked into Phil Smart on Saturday November 13th to look at a 2006 SLK 350 and it was sold to someone else that day. Jimmy was our first contact. The search took 2 months. Jimmy would call once a week, look at a 2006 SLK 350 and it was sold to someone else that day. Jimmy was our first contact. The search took 2 months. Jimmy would call once a week, even if it was only to say hello. We bought our first Mercedes on Friday January 21st. Jimmy stayed with us until the transaction was complete. Jimmy picked us up at our home, so that we could drive our new car home together. More

My experience was exceptional. Didn't expect the level My experience was exceptional. Didn't expect the level of respect and help that I received. Service was prompt and exact. Mr. Davidson earned my My experience was exceptional. Didn't expect the level of respect and help that I received. Service was prompt and exact. Mr. Davidson earned my business by searching out exactly what I wanted in a car, then getting back to me later to explain that he had probably found it. Bingo! The rest is history, and the sale was made. More

Jimmy was great to work with and fulfilled all my expectations. I look forward to my next purchase! The financing options allowed me the flexibility needed to complete the sale. Thanks again for the expectations. I look forward to my next purchase! The financing options allowed me the flexibility needed to complete the sale. Thanks again for the hard work. I wouldnt shop anywhere else. Mike More

I was fortunate to work with Jimmy Davidson today! I purchased my first Mercedes, a GLK350 4Matic. I can honestly say that this was one of the best experiences that I have had with a dealership. Jimmy purchased my first Mercedes, a GLK350 4Matic. I can honestly say that this was one of the best experiences that I have had with a dealership. Jimmy's customer service exceeded all of the other car dealers, luxury and otherwise, that I have encountered in many years of buying cars. I bought a car from a competitor of Mercedes less than a year ago. Jimmy's knowledge of his product and incredible diligence outclasses anyone that I have worked with to date. After working with Jimmy, I can honestly say that I expect to be a Mercedes-Benz customer for many years to come. The negotiations were professional. I believe that I received a fair deal and that both the dealership and I can feel good about the transaction. Thank you, Jimmy! More

Phil always goes above and beyond to meet the needs of his customers. He is prompt, polite, and knowlegeable. Always great to work with. He stays in contact if necessary and makes sure all questions ar his customers. He is prompt, polite, and knowlegeable. Always great to work with. He stays in contact if necessary and makes sure all questions are answered. he does not play games and respects when the customer is just not able to take the deal. More

I have very high expectations when it comes to customer service and I must say that the level of service that I received from Phil Petty at Phil Smart Mercedes in Seattle exceeded those expectations. Phil service and I must say that the level of service that I received from Phil Petty at Phil Smart Mercedes in Seattle exceeded those expectations. Phil Petty was not only professional, friendly and knowledgeable, but when I left the dealership with my new Mercedes, I felt like I was part of the "family". Phil took the time to make sure that every detail of the transaction was to my satisfaction; he bent over backwards to find the car of my dreams; and his communication with me from day one was very impressive. The entire staff was so unbelievably courteous and friendly, I have no doubt in my mind that I will always go back to Phil Petty for all future purchases, as well as recommend him to my friends and family. There are a couple of Mercedes dealerships that are closer to where I live, however; I plan to drive the extra 50 miles to Seattle for all of my service needs because of the excellent treatment that I had received during my purchase. Thank you Phil!!! More