Mercedes-Benz of San Antonio

Paco was very informative, explained everything to me in terms I understood and got my service repair done so quickly is was like a drive thru! terms I understood and got my service repair done so quickly is was like a drive thru! More

The finance sale rep Omar is a first class rock star. He was amazing .. Other people like Mr. Bernal & Mr Powell are atrocious crooks in the finance dept. They will sell you add ons and put them on th He was amazing .. Other people like Mr. Bernal & Mr Powell are atrocious crooks in the finance dept. They will sell you add ons and put them on the bill without saying anything to you. When you ask about them, they can’t explain them. They don’t even know what they are selling. When you ask what they added they laugh and say “we don’t know we are just finance dudes. ” They exhibit a significant lack of communication skills and they are also extremely aggressive and lack an understanding of “No” and that”No” means “No. Mercedes was reported to the BBB because of” . These two characters are as shady as teo dollar bills and I don’t know how Mercedes can damage their high quality with such low quality personnel . More

The service manager, Cory appeared knowledgeable and was very helpful in explaining the plan for the service. As well, the tire and dent representative was the same. Cory arranged for a ride for me and lat very helpful in explaining the plan for the service. As well, the tire and dent representative was the same. Cory arranged for a ride for me and later in the day arranged for a Lyft car to pick me up and take me back to the dealership to pick up my car. The $3600 bill hurt a lot but considering what was done, I fully understand. Well done, Mercedes! More

Exceptional service. Really appreciate my Service Manager, Tyler Jordan! Jane gone to Mercedes Benz San Antonio for all my services. Really appreciate my Service Manager, Tyler Jordan! Jane gone to Mercedes Benz San Antonio for all my services. More

Javier, Paco, was very prompt, helpful, explained everything to me , and was patient and timely with my service ! everything to me , and was patient and timely with my service ! More

Excellent service great integrity always above and beyond service. They always treat me with respect and always provide me with good people skills service. They always treat me with respect and always provide me with good people skills More

The problem was intermittent but Meghan was able to get replacement parts authorized. One replacements were installed they found the extended issue. If she hadn’t gotten the parts replacement authorized, t replacement parts authorized. One replacements were installed they found the extended issue. If she hadn’t gotten the parts replacement authorized, the issue would have continued to persist. More

Great services accommodations. Picked up my car & brought back next morning. Used a coupon for the needed service Picked up my car & brought back next morning. Used a coupon for the needed service More

Everything went smooth and the sales staff made it easy for me to purchase my AMG! I would highly recommend this dealership to anyone looking for a new or certified preowned Mercedes. for me to purchase my AMG! I would highly recommend this dealership to anyone looking for a new or certified preowned Mercedes. More

My experience purchasing a car from Mercedes San Antonio was exceptional. Working with Vanessa made the process effortless. Her professionalism and ease of communication made me feel confident in my decisio was exceptional. Working with Vanessa made the process effortless. Her professionalism and ease of communication made me feel confident in my decision. Not only did she make the car buying experience smooth, but she also went above and beyond by personally delivering the car to our home in Austin. This extra touch made my wife's first Mother's Day and 30th birthday gift an unforgettable surprise. I highly recommend Mercedes San Antonio and Vanessa for anyone looking for a seamless car buying experience More