Mercedes-Benz of Sacramento

Service John Garcia and the service team are the BEST! The service of the vehicle was fast, the courtesy ride to and from the dealer ship was made even more John Garcia and the service team are the BEST! The service of the vehicle was fast, the courtesy ride to and from the dealer ship was made even more pleasant by the driver. She was awesome! More

Excellent Customer Service! Very professional service. Michael Gallagher kept my husband and I informed throughout the progress of the service. He was able to accomommodate me w Very professional service. Michael Gallagher kept my husband and I informed throughout the progress of the service. He was able to accomommodate me with a loaner when I checked in for the service. Thanks so much! More

Rewards card issue Last year I bought that car from this Dealership as a certified used and the second month the light came on for service so I called them and asked the Last year I bought that car from this Dealership as a certified used and the second month the light came on for service so I called them and asked them why it came on since I just bought it.. They told me to come in and they will take care of it and also send me a $200 rewards points for my next service... When I took it in last week for service i gave them the card and they said nothing was on it.. I was very disappointed.. I will probably never go back again. More

Thanks Jason Harber Jason Harber made service easy for me. Contacted Jason Harber late in the afternoon the on Monday he made sure I was taken care the very next morning Jason Harber made service easy for me. Contacted Jason Harber late in the afternoon the on Monday he made sure I was taken care the very next morning. More

Excellent service, as usual I have gone to this service center for 14 years and have always been very satisfied. This time (a minor body shop repair) was no exception. I have gone to this service center for 14 years and have always been very satisfied. This time (a minor body shop repair) was no exception. More

Our First Mecedes-Benz Experience On January 14, 2016, we had an amazing experience in purchasing a new GLC-300 Mercedes-Benz. We had been car shopping and stopped at the Mercedes-Ben On January 14, 2016, we had an amazing experience in purchasing a new GLC-300 Mercedes-Benz. We had been car shopping and stopped at the Mercedes-Benz of Sacramento. Brett Kellner met us and took the time to show us some different styles of Mercedes and took the time to make sure we had no reservations about purchasing a Mercedes and took time to answer our questions. We were not pressured at all, and went home that evening (Jan 13th) to think about what we wanted to do. We returned the following day and although Brett was helping another customer, the service was uninterrupted when Tony Biondi picked up where Brett left off and allowed us to go on a test drive and after the drive we were sold. The whole process was fantastic from Brett to Tony, to the finance manager Georgian Moldoveau. After we purchased the car Victoria Richardson, did an outstanding job showing us all the features. We set up an appointment to do a follow-up visit the same evening with Victoria, and met again and her energy, patience, and enthusiastic personality was perfect for us and we left feeling very comfortable with what we were shown. Additionally, we had a trade in at our home and Brett took the time to go to our home the same evening an pick-up the trade-in. Overall the best car shopping and purchasing experience my wife and I have ever had. Since then, we have been back to have a protective coating put on the car and the service experience again reflected a professional and courteous experience. In summary, this was the best experience and continues to be. We will definitely put Mercedes-Benz of Sacramento on the top of our list for our next car purchase. Great job to Brett, Tony, Victoria, and Georgian, thanks for making this a great experience. More

Excellent customer service from the moment I walked in. This was my first Mercedes-Benz purchase and it won't be my last. I had the pleasure of working with Brett Kellner. He took care of the countless que This was my first Mercedes-Benz purchase and it won't be my last. I had the pleasure of working with Brett Kellner. He took care of the countless questions from warranties, features, and everything in-between. He made me comfortable with every part of the transaction. Well spoken, very professional, and straightforward sales person I've ever had the pleasure of working with. If your in the market for a MB please do yourself a favor and see Brett Kellner and the staff at MB Sacramento. I was able to leave with the car that I wanted with the price I wanted. I want thank the whole staff at MB Sacramento to go above and beyond to make sure I had the best experience possible when buying my first MB. More