Mercedes-Benz of Sacramento

car was serviced at your dealership last week Car was serviced at your dealership last week and I was very satisfied with the service that was performed .Service manager kept me abreast of the si Car was serviced at your dealership last week and I was very satisfied with the service that was performed .Service manager kept me abreast of the situation of car service. The service manager was very pleasant and courteous and easy to talk to . More

Sales to Service a Team Approach Effrin the service manager processed my issue professionally and efficiently. He communicated regularly, the progress of the repair issue which was Effrin the service manager processed my issue professionally and efficiently. He communicated regularly, the progress of the repair issue which was invaluable in my planning. More

You can count on MB of Sacramento Service Dept. MB of Sacramento Service Dept. is the most professional service center you can ever find. I've been with them for 10 years and the experiences I've ha MB of Sacramento Service Dept. is the most professional service center you can ever find. I've been with them for 10 years and the experiences I've had with them are nothing but the best. More

Great service and very helpful. Took care of every need and question above average. I would definitely go back for future service and would recommend them to anyon and very helpful. Took care of every need and question above average. I would definitely go back for future service and would recommend them to anyone. More

Excellent Service, Promises Kept My entire purchasing experience was handled professionally and I would recommend Mercedes-Benz of Sacramento to anyone. I purchased a used vehicle t My entire purchasing experience was handled professionally and I would recommend Mercedes-Benz of Sacramento to anyone. I purchased a used vehicle that was exactly as promised. While I waited for my vehicle to be prepped, I was provided with a wonderful loaner car. The experience was exceptional and if I had know that Mercedes-Benz provided such great service, I would have purchased this type of vehicle a long time ago! More

oil scattered in the engine bay after oil change . The technician cleaned a little bit i still saw oil everywhere. Contacted Efrain Vasquez and he will make that doesnt happened anymore and offe . The technician cleaned a little bit i still saw oil everywhere. Contacted Efrain Vasquez and he will make that doesnt happened anymore and offered to clean More

B Service These folks are very service oriented. John Garcia fully explained the service and results. The service Department is well organized, comfortable, a These folks are very service oriented. John Garcia fully explained the service and results. The service Department is well organized, comfortable, and they go the extra mile to make sure you are taken care of. More

I love my Mercedes C300 The thought of maintenance along with the word Merecedes in the same sentence can be frightening. Sometimes the cost is, but the service received from The thought of maintenance along with the word Merecedes in the same sentence can be frightening. Sometimes the cost is, but the service received from my service advisor place's my mind at ease knowing Efrain always shows my best interest. I love my car, it is my first luxury vechicle. Honestly, I do not look forward to the fees however, I do look forward to the family treatment every scheduled time. I made an investment with my car but I know it's a return on my investment with the customer service and attention to detail. Thank you, I love my C300 & my advisor. Amber Sisson More

michael gallagher, new service writer Michael Gallagher, new service writer took excellent care of me and my car. Arranged for loaner, was thorough, let me know what to expect and then del Michael Gallagher, new service writer took excellent care of me and my car. Arranged for loaner, was thorough, let me know what to expect and then delivered on what he told me. The car came back fully serviced, cleaned and a nagging problem diagnosed. Costs are much higher than at a non-dealer service shop but I've come to accept that. But as long as I'm paying more, I expect the shop to perform and they did. More

My First Service John kept me informed throughout the service and greeted nicely. They took care of all the issues and asked me for all concerns however small they wer John kept me informed throughout the service and greeted nicely. They took care of all the issues and asked me for all concerns however small they were. More