Mercedes-Benz of Princeton

Great Service, Great Experience, Great Salesman! Just wanted to take a moment to thank Mercedes-Benz of Princeton for having Paul Lai as their staff. My wife and I felt so comfortable while looking f Just wanted to take a moment to thank Mercedes-Benz of Princeton for having Paul Lai as their staff. My wife and I felt so comfortable while looking for and then deciding the car of our dreams we will be taking home. Paul's acknowledgement, his patience and all the time he spent with us is very appreciated. We will definitely share our great experience with friends and family and of course will come back when we need a new car. Thanks Paul. Nestor and Patricia. More

Paul is the best salesman Paul Lai is the best salesman. He is nice, friendly and knowledgeable salesman. The purchase process was smoothly. We got a lot of help and all requir Paul Lai is the best salesman. He is nice, friendly and knowledgeable salesman. The purchase process was smoothly. We got a lot of help and all requirement was fulfilled. More

Smooth sailing! Well having been a Mercedes owner since 1974 I knew that the vehicle I picked 2015 GLK350 would be the best, as we all know the buying experience can Well having been a Mercedes owner since 1974 I knew that the vehicle I picked 2015 GLK350 would be the best, as we all know the buying experience can be a frustrating challenge but I was pleasantly surprised by the entire process at Mercedes Benz of Princeton first with Tom Dobrek who remembered my name as we had spoken on the phone previously.Tom along with his manager made the entire dreaded process of car buying and the trade in factor quite easy and fair.in fact the entire staff from the person removing the licence plate from my trade to helping transfer personal belongings to the new vehicle was above and beyond I would have expected. They even have a staff member go over in detail the complete workings and systems of the new vehicle which I found very helpful. A full tank of fuel made the entire experience even better. Thank you all.David Kosec More

Frank is the best! From the moment we walked into the Pre-Owned Mercedes of Princeton showroom, my son and I felt at home. We recognized Frank and he recognized us fro From the moment we walked into the Pre-Owned Mercedes of Princeton showroom, my son and I felt at home. We recognized Frank and he recognized us from seven years ago when he sold us a pre-owned from another dealership. What a coincidence. He was well-informed about the C300 that I test drove and had all the stats at his fingertips. He has a wealth of knowledge and shared it with us. Frank makes your dealership that much better. When I tire of this auto, I will come back to Frank and Mercedes of Princeton. More

Great car, great salesman, great customer service Special ordered a new GLE exactly the way I wanted it. My experience with Paul Lai was excellent, from searching for the car, then having to order it, Special ordered a new GLE exactly the way I wanted it. My experience with Paul Lai was excellent, from searching for the car, then having to order it, negotiating the deal, communicating delivery status under a tight deadline, and completing the delivery on schedule. Paul was extremely patient with my many questions, always professional in his dealings and very conscious of my wants and needs. Adam Gelfand's knowledge of the car features and his pleasant style was enjoyable. I had searched many makes and dealerships but MB of Princeton and Paul Lai delivered an exceptional car with an exceptional experience. More

Excellent purchase experience with Paul Lai Paul was friendly, highly professional and knowledgeable in guiding us through the purchase process. We felt comfortable throughout and are very happy Paul was friendly, highly professional and knowledgeable in guiding us through the purchase process. We felt comfortable throughout and are very happy with the vehicle we bought. We highly recommend going to see Paul if you are considering a luxury model. More

Great experience buying a car Great experience, our sales person Paul is very professional, pleasant and conscientious. He has a great knowledge of the cars and genuinely cares abo Great experience, our sales person Paul is very professional, pleasant and conscientious. He has a great knowledge of the cars and genuinely cares about his client. I highly recommend Paul! More

Tom Trovas made my day We went to Cherry Hill dealer to locate a MB, and the sales person is just a cold business man, so we did not make the deal. We then went to Freehold We went to Cherry Hill dealer to locate a MB, and the sales person is just a cold business man, so we did not make the deal. We then went to Freehold dealer, Sales gentlemen are nice, but they can not find the color we are looking for and try to sale a blue color which we absolutely hate. Finally, we decided to stop by the Princeton Mercedes, just to take our chance, Mr. Thomas Trovas provided the most appropriate service we received. In addition to being warm and courteous. he went extra miles to make the leasing of my 2nd MB as easy as possible. He made all the arrangements efficiently and honestly. There is no doubt in my mind I would recommend all my friends whoever want to buy MB to buy from him. "Princeton Level Service is the outstanding service!" Thanks Mr. Trovas. Happy New Year! More

Tom is a straightfroward guy, easy to talk and make a deal Tom is a straightforward guy, easy to talk and make a deal. I recently leased a GLE 350 from him, he really made the deal and things went smoothly, Tom is a straightforward guy, easy to talk and make a deal. I recently leased a GLE 350 from him, he really made the deal and things went smoothly, More

Customer centric MB of Princeton gave me a very pleasant experience buying my new GLE 350. Alex in particular was very cordial and helpful in working with me and final MB of Princeton gave me a very pleasant experience buying my new GLE 350. Alex in particular was very cordial and helpful in working with me and finalizing the deal. I would rate my experience very high and would recommend this dealership to everyone. Alex scored a straight 10/10 from me. Adam was very patient and took his time to go over all the features. - Srini More