Mercedes-Benz of Princeton

This is my 2nd new GL450 leased from Paul Lai at Mercedes- Benz of Princeton. Mr. Lai is an excellent sales rept. to deal with. He has a wonderful personality, knowledgeable with excellent customer Mercedes- Benz of Princeton. Mr. Lai is an excellent sales rept. to deal with. He has a wonderful personality, knowledgeable with excellent customer service skill. Always do his best to find best deal to satisfy the customers. I’m living in Edison area, I rather drove over 30 miles to deal him than other dealership in Edison. Certainly I’ll come back to him for my next new car, I’ll definitely recommend his service to any of my friends who is looking for a new car. Great service & happier customers! More

This is the fourth car that I have leased from Tom Knobloch, Jr. at Mercedes Benz of Princeton. He and the entire staff have always been very friendly and efficient. I have also sent family members Knobloch, Jr. at Mercedes Benz of Princeton. He and the entire staff have always been very friendly and efficient. I have also sent family members to Tom and they all share my experience. Mercedes-Benz of Princeton is a well run dealership and they have taken good care of me for more than a decade. More

This is the thrid car I have purchased through Tom Trovas and Mercedes Benz of Princeton. Tom was as always exremely helpful in working with me on all aspects of the purchase and financing of my new auto. and Mercedes Benz of Princeton. Tom was as always exremely helpful in working with me on all aspects of the purchase and financing of my new auto. We discussed the situation over the phone and when I got to the dealership Tom had done some research and was able to present me with a number of options to fit my need. Once we agreed the closing of the deal was a breeze thanks to Tom. Tom makes it extremely easy to purchase a new automobile. I would highly recommned Tom Trovas and Mercedes Benz of Princeton. More

Buying a Mercedes or for that matter even inquiring about one was not what I expected! This dealership is wonderful! Dale Cook was amazing! When we took delivery of our car Dale said we were now "family" and one was not what I expected! This dealership is wonderful! Dale Cook was amazing! When we took delivery of our car Dale said we were now "family" and we believe that! We never thought we would ever purchase a Mercedes (boy are we glad we did - a GLK350) and never thought Mercedes-Benz of Princeton would be as we found it. More

Mr. Lai is very helpful during my purchase process. His knowlege and honesty made me change my mind to buy ML350 instead of Lexux RX 350/450. knowlege and honesty made me change my mind to buy ML350 instead of Lexux RX 350/450. More

I recently bought an E350 from MB of Princeton. I’m extremely pleased with both the car and the MB of Princeton experience. My salesman, Arno Orsini, was a consummate professional - very knowledgeable extremely pleased with both the car and the MB of Princeton experience. My salesman, Arno Orsini, was a consummate professional - very knowledgeable about his product and quite passionate about cars. In a very polite, decidedly low key manner, Arno showed me on the car how the E350 was superior to the BMW 535 I had been considering. Negotiations were also low key with Arno, and resulted in an extremely attractive price. I placed the order to build the car, with Arno offering sage advice about which options would best meet my needs. When the car arrived the delivery process was very thorough - I was slowly taken through all of the car’s controls to be sure that I understood how to use them. All in all, a thoroughly pleasant experience - I highly recommend the dealership! More

Mr Paul has been very excellent in service and professional . I could close the deal within 2 days from the day of inspection . Never found pestering too , as we always see in most dealers office professional . I could close the deal within 2 days from the day of inspection . Never found pestering too , as we always see in most dealers office . More important is after sales service , he is always there . One get the good service when u buy the car , real test is after sales service . Here too as mentioned Mr paul found to be very responsive . I have already recommended to my friends . Regards Anchan More

It is very nice doing business with Paul Lai. He is very accomodating and always available. I switched from using a different Mercedes dealership to Mercedes-Benz of Princeton because of Paul. accomodating and always available. I switched from using a different Mercedes dealership to Mercedes-Benz of Princeton because of Paul. More

I have been buying from Mercedes Benz of Princeton since I was 20 years old. I am 37 now. Needless to say I have purchased over 13 cars from MB Princeton in that time period and only drive Mercedes Benz. I was 20 years old. I am 37 now. Needless to say I have purchased over 13 cars from MB Princeton in that time period and only drive Mercedes Benz. At one point I had 3 Mercedes at one time. Yes, the product speaks for itself however it is the employees from the car washer all the way to the owner who even remembers my name when he sees me. I feel like family when I walk in there and always feel like I'm the only customer there. It is this customer service that distinguishes "the men from the boys". Moving on to my salesman Dale Cook, words cannot express how happy I am to have him as my salesman. Dale goes above and beyond any call of duty. He picks up the car at my home or work whenever I need to have it serviced. He comes in on his days off to accomodate my schedule to make sure I am satisfied. He handles all my service visits and loaner cars even though it is not his responsibility. On my last visit just last week, he came in on his day off right after surgery therapy! What more can you ask? Lastly and most of all, he knows what I want and its never a question that I leave Mercedes Benz of Princeton like a kid who just went crazy in a candy store. Dale has become part of my family as I am part of the Mercedes Benz of Princeton family. Thank you all for making buying a car like a walk in the park. Thank You Tom Knobloch for always being there and keeping your staff happy and motivated to provide the level of service which your organization does! More

Peter was an absolute pleasure to work with and he made the purchase of our new vehicle a wonderful experience. I highly reccomend Peter and this dealership!!!! the purchase of our new vehicle a wonderful experience. I highly reccomend Peter and this dealership!!!! More