Mercedes-Benz of Owings Mills

I had such a wonderful experience, my salesperson Lucy Yun was anything short of amazing. Her customer service is out of this world. She makes sure her customers are happy and satisfied. She goes above an Yun was anything short of amazing. Her customer service is out of this world. She makes sure her customers are happy and satisfied. She goes above and beyond making sure that the car buying process is less stressful and she made sure I got the vehicle that I wanted. Kudos to Lucy!!! More

Very professional and friendly. The staff was very knowledgeable and helpful. Made the car buying process very easy. The staff was very knowledgeable and helpful. Made the car buying process very easy. More

Dennis Epps was my salesman for the purchase of my Mercedes. He is a true gentleman who made the buying experience both easy and enjoyable. Dennis is super helpful and very knowledgeable. I absolutel Mercedes. He is a true gentleman who made the buying experience both easy and enjoyable. Dennis is super helpful and very knowledgeable. I absolutely recommend working with him for your next car purchase More

Excellent & professional service, knowledgeable & informative about the vehicles, encouraged questions about car with great follow up informative about the vehicles, encouraged questions about car with great follow up More

I did some research online ahead of going to the dealership. I was interested in buying a used 2019 Buick lacrosse that was there.  Ellicott is very professional and trustworthy person, I should kno dealership. I was interested in buying a used 2019 Buick lacrosse that was there.  Ellicott is very professional and trustworthy person, I should know because I was in the automotive industry for over fifty years. Excellent car buying experience, Ellicott provided excellent service and is a fantastic salesman. Elliott was patient, respectful, and extremely knowledgeable. He works so well with my wife, who asked a ton of questions. I am 100% satisfied with Ellicott and Mercedes-Benz of owings Mills. More

Stephanie did an excellent job. Very patient in explaining all service options. Very professional and pleasant. I will be contacting her again next time my vehicle needs service. Ke Very patient in explaining all service options. Very professional and pleasant. I will be contacting her again next time my vehicle needs service. Keep up the good work! More

Mr Epps was customer focused and exceeded my expectations. He was very knowledgable about the products. I never felt pressured and he was polite and took as much time as we needed to feel comf expectations. He was very knowledgable about the products. I never felt pressured and he was polite and took as much time as we needed to feel comfortable with our purchase. I will be returning for my next vehicle. More

Andy was the best! He Made sure I felt comfortable with my first big purchase! Great experience He Made sure I felt comfortable with my first big purchase! Great experience More

Andy is very professional and trustworthy. I recently purchased a new Mercedes at Owings Mill and I am 100% satisfied. Andy was able to help me find the exact car that I wanted in a timely m I recently purchased a new Mercedes at Owings Mill and I am 100% satisfied. Andy was able to help me find the exact car that I wanted in a timely manner. He was knowledgeable, considerate and reliable throughout the whole process. He also introduced me to Lee, who is one of their Certified Technician, who was able to answer all of my questions regarding the specs of the car. I was confident after having conversations with Andy and Lee that I am getting the right car that I wanted. I truly recommend Andy if anyone is trying to purchase a Mercedes. You won't regret it. More

Andy is very great guy. Respectful and funny. He made the buying experience stress free. Wonderful guy. Respectful and funny. He made the buying experience stress free. Wonderful guy. More