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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,268 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,268 reviews

June 14, 2020

Excellent service, very knowledgeable, was very helpful, was able to get me in a loaner, everything was as promised, kept me informed with the progress More

by jabeauty
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Jun 15, 2020 -

Mercedes-Benz of Ontario responded

Hello, It's really rewarding hearing that Gerald Corona was very knowledgeable, helpful, and was able to get your car in tip-top shape. Providing a loaner is just one of the many perks that we offer to our guests. Thank you for allowing us the opportunity to earn your business and we look forward to serving you for many years to come! Please reach out to us if there's anything we can be of assistance with. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

June 12, 2020

Great Service. Great Team. They were attentive and provided me with a loaner as promised. They gave me regular updates. Truly exceptional team and service. More

by Dr. Moqattash
Recommend Dealer
Yes
Employees Worked With
Addi Mimi, Kleber Romani
Jun 12, 2020 -

Mercedes-Benz of Ontario responded

Hello Dr. Moqattash, Thank you for the five star rating! We are truly flattered to have your thoughtful complements and recommendations! Please feel welcome to contact us anytime! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

June 12, 2020

Abe was very informative and helpful to make the purchasing experience at Fletcher Jones Ontario exceptional. We brought kids and Abe grabbed food for us since kids are getting hungry while waiting More

by TK
Recommend Dealer
Yes
Employees Worked With
Abe Raad
Jun 12, 2020 -

Mercedes-Benz of Ontario responded

Hello, Thank you for your 5 star rating, and kind sediments regarding you sales experience with Abe! At Mercedes-Benz of Ontario, our team is driven to ensure every new vehicle purchase is exciting and memorable. It is wonderful to know both you and your children enjoyed an authentic Mercedes-Benz purchase experience and yummy food! We appreciate the opportunity to work with you during your vehicle search. Congratulations on your purchase! We hope you and your family enjoy every mile! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

June 11, 2020

Miles always takes care of me. He has exceptional customer service and is the reason why I continue to have my car serviced through Fletcher Jones. More

by Nngonzales
Recommend Dealer
Yes
Employees Worked With
Miles Frank
Jun 12, 2020 -

Mercedes-Benz of Ontario responded

Hello, Thank you for posting your 5 star review and mentioning Miles! It's wonderful reviews like yours that truly represent what we strive for everyday! Our entire service team appreciates your feedback! Thanks again, and we look forward to your next scheduled service with Miles. All the best, Your Friends and Family at Mercedes-Benz of Ontario

June 10, 2020

Luis Hakime was extraordinarily efficient in providing the necessary information and details of purchased vehicle. He kindly scheduled my early morning preference knowing vehicle would not remain in lot v More

by Nickoftime
Recommend Dealer
Yes
Employees Worked With
Luis Hakime, Dennis Veals
Jun 12, 2020 -

Mercedes-Benz of Ontario responded

Hello, We appreciate the opportunity to work with you during your recent vehicle search and thrilled to have your thoughtful review and recommendations! Our team is driven to ensure every new vehicle purchase is exciting and memorable. We are thrilled to know of the extraordinary efforts put forth by Luis, and flatter to know you consider Luis to be "Best experience with any auto salesman ever"! It is our greatest hope to continue this excitement throughout your ownership experience in Service and every interaction you have with us. Congratulations on your purchase! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

June 10, 2020

Sam is great and I will definitely buy from him again. Sam is so helpful and always follows up timely. Love my brand new SUV. More

by Melvin
Recommend Dealer
Yes
Employees Worked With
Sabrina is great and so helpful in many ways., Hossam Elayoty, Frank Wannes
Jun 10, 2020 -

Mercedes-Benz of Ontario responded

Hello Melvin, We are honored to receive your raving review and appreciate you complementing Sam & our teams level of service! The team at Mercedes-Benz of Ontario is driven to ensure every new vehicle purchase is an exciting and memorable and appreciate the opportunity to work with you during your vehicle search! Congratulations on your purchase! Best, Your Friends and Family at Mercedes-Benz of Ontario

June 09, 2020

Yogi and Pedram Samadian truly made it a pleasure to deal with your agency. They expedited the process and Pedram has gone beyond great customer service. Cheers! jc More

by jim
Recommend Dealer
Yes
Employees Worked With
Pedram Samadian
Jun 10, 2020 -

Mercedes-Benz of Ontario responded

Hi Jim, We greatly appreciate you taking the time to post your 5-stars review! It's really flattering hearing that Yogi Kang and Pedram Samadian delivered an exceptional sales experience! Glad we were able to accommodate your needs and get you into your desired choice of vehicle. We are grateful for your business and we look forward to serving you for many years to come! Please let us know if there is absolutely anything else we can be of assistance with. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

June 04, 2020

Excellent service and personal attention! Mike Doehla is the service advisor you need! He is honest and provides top notch customer service. I've been taking my cars to him for almost 10 years More

by ricardoagustinperez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla , David Walker
Jun 05, 2020 -

Mercedes-Benz of Ontario responded

Hi Ricardo, The team at Mercedes-Benz of Ontario is honored to receive your 5 star rating and review! We are grateful for your business and recommendations for both Mike Doehla & David Walker. Our team looks forward to working with you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

June 04, 2020

Very efficient and professional People there are dressed appropriately. They don't walk by a customer without offering assistance or making sure the customer has been taken care of More

by roninxian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla , Carlos Raez
Jun 05, 2020 -

Mercedes-Benz of Ontario responded

Hello, The team at Mercedes-Benz of Ontario appreciates your business and feedback. It is our goal to deliver a 5 star experience to all of our guests. Please let us know if we can offer further assistance. Please feel welcome to contact us anytime. Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager kim.camargo@fletcherjones.com

June 02, 2020

service visit The only thing i had a problem with this visit is.....i was told my car is ready for pick-up, but whin i got there it still took about 45 minutes to g More

by tdcii76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Jun 05, 2020 -

Mercedes-Benz of Ontario responded

Hello, The team at Mercedes-Benz of Ontario appreciates your business and feedback. We do appreciate having the opportunity to see your feedback and hope to have another opportunity to better serve you in the future. Please feel welcome to contact us anytime. Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager kim.camargo@fletcherjones.com

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