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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,268 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,268 reviews

July 04, 2020

Helpful and informative in all aspects in regards to my concern with my car and the service being provided. Superb service from the moment at check in to check out, although maybe because it’s so detailed More

by T.Young
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Jul 06, 2020 -

Mercedes-Benz of Ontario responded

Hello, Thanks for leaving us such a wonderful 5-stars rating! We're glad to hear that Gerald and our team were able to assist in getting your car in tip-top shape! Guest satisfaction is our highest priority and we are thankful for your kind feedback. Please allow us to continue providing you with nothing short of a great experience for your upcoming needs. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

July 03, 2020

Friendly, fast and complete service. The prices were good too! They always make me feel like I’m a friend. Got a loaner car too. More

by Wizardry
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jul 03, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for this excellent review on your service experience with Mike! We truly appreciate your business and look forward to serving you again. Best, Your Friends and Family at Mercedes-Benz of Ontario

July 03, 2020

I keep coming back so I must be happy. Appreciate the service and the ability to get a loaner car. I do wish there were not so many follow up calls and emails. More

by cherrick
Recommend Dealer
Yes
Employees Worked With
Trevor Harlow , Rudy Ramirez, Kleber Romani
Jul 03, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for this stellar review on your experiences with Trevor, Rudy and Kleber. We look forward to many more exceptional experiences ahead. Best, Your Friends and Family at Mercedes-Benz of Ontario

July 02, 2020

Phil took the time to explain the process & kept me well informed on the service of my vehicle. He was Very professional, attentive, & provided great Customer Service! More

by TD
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Jul 03, 2020 -

Mercedes-Benz of Ontario responded

Hello, Our team of associates are extremely grateful to hear that your most recent visit with Phil Gibson is deserving of your 5-stars review! We are extremely satisfied to have earned your business and look forward to serving you for all your upcoming needs! Please reach out to us if there's absolutely anything else that we could be of further assistance with. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 02, 2020

Excellent service. Tony was very professional and handled all my service needs. Courtesy car appreciated. Would recommend Tony and Mercedes-Benz service to all. Thank you! More

by Cfuertsch
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Jul 03, 2020 -

Mercedes-Benz of Ontario responded

Hello, It bring us so much satisfaction hearing that Tony Garcia delivered excellent service during your most recent visit with us! Your kind words won't go unnoticed, we'll definitely pass them along. Allow us to keep providing you with nothing short of an amazing experience for your upcoming needs! Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 01, 2020

Support al 100% Abe take care of us at 100% committed to satisfied our necessities, he looks for the best deal, I appreciate the result with our car More

by YORCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Veals, Abe Raad
Jul 03, 2020 -

Mercedes-Benz of Ontario responded

Hello, Our team was beyond happy to read that Abe was helpful, knowledgeable, and assisted you the best pricing to care for your vehicle! Glad to hear that we were able to accommodate all your needs and get you into your desired choice of vehicle! Thank you for allowing us the opportunity to earn your business and congratulations on your new Mercedes-Benz! Allow us to keep providing you with nothing short of an amazing experience for all of your upcoming needs. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

June 30, 2020

Jason & his entire team were amazing and very helpful throughout the whole process. I am very grateful he was able to get me the best deal. I will be back soon for my next car. ☺️🙏🏻 -Alice Esparza More

by esparzat09
Recommend Dealer
Yes
Employees Worked With
Jason, Johnny, Manager (All Excellent), Jason Cai, Johnny Jabbour , Brian Champagne
Jun 30, 2020 -

Mercedes-Benz of Ontario responded

Hi, Congratulations on this beautiful new Mercedes-Benz!!! Our team is delighted to hear about your exceptional experience with Johnny, Jason and Brian! Best, Your Friends and Family at Mercedes-Benz of Ontario

June 30, 2020

Took good care of my CLA250 Mercedes Benz after tires being slashed by vandals. Fast but $$$$ repairs That cost me extra money because of vandalism More

by Lynson
Recommend Dealer
Yes
Employees Worked With
Jorge Gil
Jun 30, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for this great review our team is happy to help get you safely back on the road! We look forward to assisting you with all of your Mercedes-Benz needs. Best, Your Friends and Family at Mercedes-Benz of Ontario

June 30, 2020

It was time for another routine check up, there was a minimal wait time , no big deal. But picking up our vehicle took longer than expected. It was almost closing time when they finally completed the ser More

by mbrao63
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Jun 30, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for this outstanding review on your recent service with Gerald! We truly appreciate your business and apologize for any delays during your visit. Best, Your Friends and Family at Mercedes-Benz of Ontario

June 29, 2020

The appoinment was for routine maintenance and was performed efficiently and without incident. Mike Doehla is always a pleasure to work with. He always remembers me and is sincerely interested in his More

by C.consolo
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jun 30, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for the very kind review! Our team is delighted to hear about your wonderful experience and looks forward to welcoming you back! Best, Your Friends and Family at Mercedes-Benz of Ontario

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