Mercedes-Benz of Los Angeles

Excellent and prompt service from Service Department (Tino)! Thank you all (esp. Tino Eyvazian, our Service rep) for always taking care of our GLK needs. More power and keep up the good work! Thank you all (esp. Tino Eyvazian, our Service rep) for always taking care of our GLK needs. More power and keep up the good work! More

Service 102519 Everything is great! Convenient and efficient. Service is top notch. Will definitely be back in the future. Thanks for everything you do for taking ca Everything is great! Convenient and efficient. Service is top notch. Will definitely be back in the future. Thanks for everything you do for taking care of my car. More

I feel comfortable overall. Juan kim,service dept, he is always kindly and makes me feel comfortable. All the process is desired and prompt so I can trust him. Juan kim,service dept, he is always kindly and makes me feel comfortable. All the process is desired and prompt so I can trust him. More

Very Helpful Had no inconvenience with everything I requested job was done before the day I was told timing was great. Made my life easier 2 jobs done at the same Had no inconvenience with everything I requested job was done before the day I was told timing was great. Made my life easier 2 jobs done at the same time. More

great job! Very well run dealership, great service adviser. No complaints .Well maintained lobby.Barry always does a wonderful job.Job is completed as promised. Very well run dealership, great service adviser. No complaints .Well maintained lobby.Barry always does a wonderful job.Job is completed as promised. Thank you very much. More

Excellent Customer Service For the past 14 years my service advisor has been Frank Phillips. He is always courteous and professional. His customer service skills are impeccable! For the past 14 years my service advisor has been Frank Phillips. He is always courteous and professional. His customer service skills are impeccable! He is very knowledgeable about my vehicles.. He makes me feel like family that’s why I continue to do business here and I recommend him to all my family and friends with Mercedes. More

Great buying experience Best buying experience in recent memory. Good deal, simple and easy buying process. Eunice Eum provided best sales service. She also helped with finan Best buying experience in recent memory. Good deal, simple and easy buying process. Eunice Eum provided best sales service. She also helped with finance document preparation which made buying process even easier. Thank you. More

Greatest car purchasing experience I ever had To dream makes life beautiful. If the dream is fulfilled makes life even more wonderful. Saturday, I went to see my dream car, and Jaz has treated m To dream makes life beautiful. If the dream is fulfilled makes life even more wonderful. Saturday, I went to see my dream car, and Jaz has treated me very nice and Edward had explained thoroughly and patiently. With amazing deal, I just cannot refuse to own my dream car. Downtown is the best MB dealer I ever met and the purchasing experience is so pleasant and smoothly. Everything is just wonderful especially Jaz spent great effort to find an exact car to the one I love in no time, because the one I loved has just been sold. Thanks to Jaz for the great deal. on Monday, Diego delivered the car to me and explained thoroughly, learnt a lot from him about my new baby. Thanks again. Lovely MB S560. More

Victor Mei Leung is the best Victor Mei Leung is a professional service advisor. Victor took care of appointment himself, and he remembered the needs and concerns from his custome Victor Mei Leung is a professional service advisor. Victor took care of appointment himself, and he remembered the needs and concerns from his customers. His customers are his VIPs. Victor explained what needed to be done for each vehicle, and his recommendations helped his customers making right decisions easily. More

Best sales service received! Michael Jhun was worked that was was helping us throughout our time at the Down town LA Mercedes Benz. He was very helpful from the beginning to the e Michael Jhun was worked that was was helping us throughout our time at the Down town LA Mercedes Benz. He was very helpful from the beginning to the end and made the whole process very pleasant. We were originally planning on buying a BMW but after the visit, Michael’s words and service swayed us to go with the Mercedes Benz. He was very resourceful and passionate in what he was doing. Overall, great experience. More