Mercedes-Benz of Long Beach - Service Center

very happy with the service First time I took my car for service work completed as promised two hours Very friendly and professional service I will highly recommend recommend y First time I took my car for service work completed as promised two hours Very friendly and professional service I will highly recommend recommend your services More

Jesse Lopez is the Man Excellent service and all done and completed in a most timely manner. Treated like a real person, not just a number, Jesse updated me at every turn. Excellent service and all done and completed in a most timely manner. Treated like a real person, not just a number, Jesse updated me at every turn. More

Service I came on time as my appointment schedule and the result was excellent . Nick is knowledgeable, very friendly. If possible, I would like Nick Ortiz t I came on time as my appointment schedule and the result was excellent . Nick is knowledgeable, very friendly. If possible, I would like Nick Ortiz to be the service advisor on my next appointment. More

Amazing Service! I had to come in for my second service on my car. I am always in and out of there with no hassle from my amazing service rep Rebecca. She is so person I had to come in for my second service on my car. I am always in and out of there with no hassle from my amazing service rep Rebecca. She is so personable every time I go in and went beyond and over and even had a part replaced on my car because it was a little loose. They had my loaner car ready for me and I was in and out within 10 minutes. This is what I call service and I know that with the help of Rebecca my car is always taken so well care of. Thank you to Rebecca and team for aways making my visits stress free! More

"Scheduin a short time and my caled Service Christian was a pleasure to work with as always. He had my car ready when it was promised and made sure the work was done to m satisfacton. Christian was a pleasure to work with as always. He had my car ready when it was promised and made sure the work was done to m satisfacton. More

Outstanding Customer Service Had to do my first service call for my Sprinter chassis based Motorhome. Was welcome by Debbie and felt like a king even if it it was just a van. Al Had to do my first service call for my Sprinter chassis based Motorhome. Was welcome by Debbie and felt like a king even if it it was just a van. All service steps were thoroughly explained. Even if it is a bit far from home. I will drive the extra mile to visit this dealership. Thank you More

Great service Such helpful and friendly service! Love this dealership. Very Helpful and on time with service appointment. Would recommend this dealership to anyon Such helpful and friendly service! Love this dealership. Very Helpful and on time with service appointment. Would recommend this dealership to anyone. Thank you, Jesse Lopez. More

Great Service! I had a run flat tire that was losing air, so I called from the freeway and explained what was going on and was told to safely and quickly get to the I had a run flat tire that was losing air, so I called from the freeway and explained what was going on and was told to safely and quickly get to the dealership so that they could inspect the tire and give me their recommendations. The tire had to be replaced and I was told how the replacement policy worked. Thanks for the great staff! More

Great Service on Recall Issue This dealership has outstanding service - the quality of their training is obvious. This is a very customer focused team. I really appreciate their This dealership has outstanding service - the quality of their training is obvious. This is a very customer focused team. I really appreciate their efficiency and focus. More