Mercedes-Benz of Houston North
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 756 reviews
I was in the market for a late model Hyundai Palisade. As part of autonation the SUV was in Corpus. The GM at the companies expense brought it to Houston. I was very impressed on how customer focused the As part of autonation the SUV was in Corpus. The GM at the companies expense brought it to Houston. I was very impressed on how customer focused the company and people are and yes, I bought the vehicle. More
When I first walked in the door I was waiting on. I had a good experience being assisted to the vehicle. I wanna. I would recommend anyone to go to Mercedes benz north they deserve a 10 on my watch. I had a good experience being assisted to the vehicle. I wanna. I would recommend anyone to go to Mercedes benz north they deserve a 10 on my watch. All day long More
I was very content with the professionalism from this dealership. They were very kind, thorough and helpful. I really appreciate Andrew’s help and support. Very happy with my purchase also. dealership. They were very kind, thorough and helpful. I really appreciate Andrew’s help and support. Very happy with my purchase also. More
Service appointment was easily scheduled and on time. Service advisor and technician were very professional and resolved the problem within minutes. Service advisor and technician were very professional and resolved the problem within minutes. More
I took my EV in for a recall which the letter said the vehicle could catch fire while driving or parked! When I called and set the appt with Jason Fleet I was told I could get a loaner car if it took over vehicle could catch fire while driving or parked! When I called and set the appt with Jason Fleet I was told I could get a loaner car if it took over an hour. Upon arrival I waited 15 minutes, the service advisor, Iziah,approached chewing on food. I asked did I interrupt his lunch and he said no he was on a break. Very unprofessional! When I was told they did not know how long it would take they had a loaner but I need to pay $150. This was not discussed with Jason. I requested to use two credit cards and was told they could not accept two cards and I asked for the manager but never saw him who happened to be Jason. MB North allowed me to leave in a car that was deemed very dangerous. I've purchased/leased 4 Mercedes from MB North and never will I ever go back to this dealership. I called up another MB dealership, took my car in and in 20 minutes the recall item had been repaired. Over the years I've witnessed Mercedes Benz North change from being a great dealership to one of unprofessionalism, constant change in employees, and management. Mercedes Benz North needs to do better. More



