Mercedes-Benz of Houston North

Carlos in the service department at Mercedes North has always been so helpful since the purchase of our car on 2020. He is honest and an advocate to get things covered under the warranty. always been so helpful since the purchase of our car on 2020. He is honest and an advocate to get things covered under the warranty. More

⭐⭐⭐⭐⭐ 5 Stars – An Outstanding Mercedes-Benz of Houston North Experience! I cannot say enough wonderful things about Mario Rico! From the moment we met him, he made our experience at Mercedes-Benz of Ho North Experience! I cannot say enough wonderful things about Mario Rico! From the moment we met him, he made our experience at Mercedes-Benz of Houston North absolutely exceptional! Mario was professional, knowledgeable, patient, and genuinely a pleasure to work with. He went above and beyond to make sure we felt comfortable, informed, and confident in our purchase. Never once did we feel pressured or rushed. He treated us like valued friends rather than just another sale. What truly sets Mario apart is his personality and his dedication to customer service. He made the entire experience enjoyable, exciting, and stress-free. It’s rare these days to find someone who takes such pride in making customers happy. We absolutely love our new Mercedes, but Mario Rico is what made the experience truly memorable! If you’re shopping for a Mercedes-Benz, do yourself a favor and visit Mercedes-Benz of Houston North and ask for Mario Rico. He’s the kind of salesman every dealership wishes they had! Thank you, Mario, for making this such a wonderful experience. You have earned our highest recommendation! ⭐⭐⭐⭐⭐ More

Five star service at Mercedes North Houston. I brought my older car for a recall and brake work and I was blown away by how nice, profesional and courteous the team was. Jason, the supervisor , I brought my older car for a recall and brake work and I was blown away by how nice, profesional and courteous the team was. Jason, the supervisor , and Selene provided exceptional customer service and made me feel valued. They fixed exactly what was needed with zero high pressure upsells or unnecessary comments. I had same experience in the past at this center. Thank you More

Great service. Casey was amazing. Assisted me with services covered by my extended warranty. Thank you so much for doing what you said you would. Kept me updated fr Casey was amazing. Assisted me with services covered by my extended warranty. Thank you so much for doing what you said you would. Kept me updated frequently. More

I have been coming to this location for over 10 years. The service is outstanding. I feel the team is really dedicated and provide quality service, accurate inspections and treat you like family. The service is outstanding. I feel the team is really dedicated and provide quality service, accurate inspections and treat you like family. More

Mercedes Benz of Houston North always delivers. I have used their services for three years. Each time I find the technician assigned to me to be very knowledgeable, diligent, friendly, and dependab I have used their services for three years. Each time I find the technician assigned to me to be very knowledgeable, diligent, friendly, and dependable. I unhesitatingly endorse them to anyone who needs an excellent service. More

Good experience, from check in/ drop-off to pickup. Service advisor (Selene) was very courteous and friendly. Service center waiting area was comfortable and well supplied; although could stand bette Service advisor (Selene) was very courteous and friendly. Service center waiting area was comfortable and well supplied; although could stand better coffee! :) More

I’m very pleased with your service and professional team members, especially Teresa Phuong.my service advisor. members, especially Teresa Phuong.my service advisor. More