Mercedes-Benz of Honolulu

Initial Service (A) Excellent initial service and I'm thankful for the loaner car--pleasant surprise. Mr. Craig H. is a great Service Manager and balances customer needs Excellent initial service and I'm thankful for the loaner car--pleasant surprise. Mr. Craig H. is a great Service Manager and balances customer needs and dealership requirements well (considering one co-worker was absent unexpectedly). Thank you! More

Tire Service Jeff was and always is professional and courteous in helping us with issues. It helps to know I can count on him to do the best possible. Jeff was and always is professional and courteous in helping us with issues. It helps to know I can count on him to do the best possible. More

Above any other occasion. Warren Ishii, my Mercedes Service Representative is consistently accommodating, and displays genuine concern for my vehicle service needs whenever the Warren Ishii, my Mercedes Service Representative is consistently accommodating, and displays genuine concern for my vehicle service needs whenever they arise. Warren ensures complete satisfaction following my appointment. The vehicle loaner program is an invaluable, and greatly appreciated benefit. The dealership personnel were courteous, and professional, Emrick Prevot More

Safely check Service was excellent.. Mr. DeCorte was very helpful and courteous. My experience at the facility was exceptional....much appreciated. Better than any Service was excellent.. Mr. DeCorte was very helpful and courteous. My experience at the facility was exceptional....much appreciated. Better than any other facility I have visited previously. Thank you! More

Auto Service Evaluation Everything was Perfect including appointment scheduling and accommodation. Highly recommended to all my friends and family...Looking forward for my ne Everything was Perfect including appointment scheduling and accommodation. Highly recommended to all my friends and family...Looking forward for my next Appointment... Thank you so much!!! More

Great customer service. Craig's personality fits the title, he's a caring and exceptional service Advisor! Although the computers went down he still managed to have the servi Craig's personality fits the title, he's a caring and exceptional service Advisor! Although the computers went down he still managed to have the service and inspection completed. He kept us informed on the status and called our home as a follow up. More

Excellent Experience!!! Incredible service, staff, & experience!!! Definitely a five star rating here!!! Jeff DeCorte & his team definitely SPOT ON!!! I would definitely r Incredible service, staff, & experience!!! Definitely a five star rating here!!! Jeff DeCorte & his team definitely SPOT ON!!! I would definitely return again for service and to purchase another vehicle here!!! More

Fantastic Service Jeff takes care of my car, specifies exactly what was done, and always keeps me updated as to what to expect will need to be done soon, but not quite Jeff takes care of my car, specifies exactly what was done, and always keeps me updated as to what to expect will need to be done soon, but not quite yet. I really appreciate the quality and friendliness of service provided! Mahalo Jeff!!! More

First Service with Mercedes I received excellent customer service from Manny Cabral. Your pickup and drop off service was on time and I felt very comfortable with the driver Mike I received excellent customer service from Manny Cabral. Your pickup and drop off service was on time and I felt very comfortable with the driver Mike. More

The Best Service Easy to schedule a service appointment. Fast, efficient check-in. Prompt delivery of my vehicle as promised. Craig makes it so very easy for me! Easy to schedule a service appointment. Fast, efficient check-in. Prompt delivery of my vehicle as promised. Craig makes it so very easy for me! More