Mercedes-Benz of Honolulu

I was treated with care from the moment I entered! Although I did not have an appointment - I was treated as if I did. The care and service were exceptional as Manny listened to my concerns and worked Although I did not have an appointment - I was treated as if I did. The care and service were exceptional as Manny listened to my concerns and worked diligently to address my needs! I impressed with the willingness to work with my challenging schedule. Additionally, I was impressed by the fact that Manny took a few moments to get to know me as a customer. More

safety check This year, my safety check was much faster than the last year's. And everyone at Mercedes was nice to me as always. Thank you very much! See you agai This year, my safety check was much faster than the last year's. And everyone at Mercedes was nice to me as always. Thank you very much! See you again! More

TERRIFIC SERVICE! WONDERFUL & EXCEPTIONAL SERVICE! THANK YOU! Absolutely courteous customer service! My car is in AMAZING condition after service! Will definite WONDERFUL & EXCEPTIONAL SERVICE! THANK YOU! Absolutely courteous customer service! My car is in AMAZING condition after service! Will definitely recommend to others! Thank you Mercedes Benz! More

Tire replacement Great overall service, called that day to have my tire checked for a leak and was able to bring my car in even without an appointment. Great overall service, called that day to have my tire checked for a leak and was able to bring my car in even without an appointment. More

Commercial cargo van I was greeted as soon as I walked into the showroom and introduced to art from the commercial division. He was very knowledgeable and easy to work wit I was greeted as soon as I walked into the showroom and introduced to art from the commercial division. He was very knowledgeable and easy to work with. Once I made my decision he processed everything very quickly. Then the next day I changed my mind and he accommodated my request without hesitation. It was smooth sailing after that. So far I'm really pleased with my purchase. More

Yearly service/ maintanence I am very satisfied with the service and attention to detail that I received from Craig Hironaka, I am not only enjoy visiting with him, I also trust I am very satisfied with the service and attention to detail that I received from Craig Hironaka, I am not only enjoy visiting with him, I also trust he's recommendations. He always takes his time explaining every question that I may have as well as suggestions on what I need to take of next on my car. More

Ecellent service I went to 6 months check up. Everybody is so friendly and nice. The customer service was excellent. Manny helped me how to set up blue tooth so now I I went to 6 months check up. Everybody is so friendly and nice. The customer service was excellent. Manny helped me how to set up blue tooth so now I enjoy listening to music in the car. More

Good service Craig and the service team worked very hard on the GLS air conditioning line and the door. Good communication on the eta of pick up. Thank you and g Craig and the service team worked very hard on the GLS air conditioning line and the door. Good communication on the eta of pick up. Thank you and good job! More

service Excellent customer service was provided to me! I'm always satisfied when working with Craig and Seiko at Mercedes Benz of Honolulu. My car service was Excellent customer service was provided to me! I'm always satisfied when working with Craig and Seiko at Mercedes Benz of Honolulu. My car service was done in a timely manner. More

Exemplary Service! Craig Hironaka -Service Advisor was exemplary! He was very professional, courteous, helpful and informative! He always kept me up to date with my serv Craig Hironaka -Service Advisor was exemplary! He was very professional, courteous, helpful and informative! He always kept me up to date with my service and parts request! The entire experience was fast, efficient, warm and memorable! It was definitely a Five (5) Star experience that I will share with my friends and family! Robert Daniels - Parts Advisor was also very kind, helpful and enjoyable to speak and work with during my several visits for parts! Great Job! Sincerely, Ricardo Sablan, First (1st) Time and Proud Mercedes-Benz Owner and Member More