Mercedes-Benz of Honolulu

Exceptional service Craig did a great job taking care of the issue with my vehicle. There was software problem which took a while to fix so they gave me a loaner which Craig did a great job taking care of the issue with my vehicle. There was software problem which took a while to fix so they gave me a loaner which allowed me to run errands and not waste time. More

Service Excellent service and friendly, very scheduleprofessionals. Customer service are excellent and I'm thankful and really appreciate Warren for helping Excellent service and friendly, very scheduleprofessionals. Customer service are excellent and I'm thankful and really appreciate Warren for helping me anytime I'm bring my car for service, More

Equal treatment I brought my car into the dealership without any appointment due to a blown out tire. The receptionist assigned me to a service advisor who attended t I brought my car into the dealership without any appointment due to a blown out tire. The receptionist assigned me to a service advisor who attended to my needs in due time. I felt that every client is a priority. Fast and efficient service. More

annual maintenance check. I am sure they did a good job servicing my car. They provided shuttle service. They provided annual safety check for free. Explained to me marginal pr I am sure they did a good job servicing my car. They provided shuttle service. They provided annual safety check for free. Explained to me marginal problems the car had. More

Positive experience in leasing a Mercedes I was treated with respect and interest from every person. My sales consultant Kanoe Robinson was professional, listened to me, and directed me to th I was treated with respect and interest from every person. My sales consultant Kanoe Robinson was professional, listened to me, and directed me to the car that fit my stated needs and preference. I now lease the most beautiful, comfortable, and safe car that I've ever driven. Mercedes---your people are "top of the line" to meet the standards of your product. Congratulations to you and to me. More

fantastic Robert and Sam were the best. Aloha All, My experience at Mercedes was and continues to be a very happy and exciting experience. This my second car purchased at Mercedes Benz of Aloha All, My experience at Mercedes was and continues to be a very happy and exciting experience. This my second car purchased at Mercedes Benz of Honolulu Sincerely, Ronald Thames More

Go see Cuan! Cuan saved the day by helping me service my bus! We are very very business owners so while both of my phones were ringing Cuan respectively waited for Cuan saved the day by helping me service my bus! We are very very business owners so while both of my phones were ringing Cuan respectively waited for me to finish. I was an hour late and went to the wrong location! He apologized to me for my troubles and got my bus in and out for a factory recall. He assured me of all the work that was done and knew that I had no time to wait because I had to pick up my kids from school! He suggested I call him personally so I didn't have to mess with a call center to for yearly services! He understood that my time is money! I appreciate his patience and integrity, now days this is difficult to find in a dealership after you purchase! kudo to you Cuan! More

Service experience Jeff, was very helpful and informative regarding the service of our car. He was courteous, friendly and personable. I will definitely request for hi Jeff, was very helpful and informative regarding the service of our car. He was courteous, friendly and personable. I will definitely request for him on our next visit for service/maintenance. More

Getting Better and Better Except for cost, our experience with Mercedes-Benz of Honolulu has been getting better and better. Wait times are less. Getting the use of a loaner ca Except for cost, our experience with Mercedes-Benz of Honolulu has been getting better and better. Wait times are less. Getting the use of a loaner car has gotten easier. Turn around time was good this time but our car has languished at the show for weeks before, waiting for parts. More

It was ok It was good that they got me in so fast to do the service on my vehicle . I am happy with service she kept me updated on everything It was good that they got me in so fast to do the service on my vehicle . I am happy with service she kept me updated on everything More