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Mercedes-Benz of Fayetteville

Fayetteville, NC

Overview
Reviews
Vehicles
4.9
553 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you! All of us at Mercedes-Benz of Fayetteville share this incredible achievement with all of you - our fantastic customers - without whom this award would not be possible. While we are thrilled with the recognition from Mercedes-Benz USA, you are the reason we go above and beyond to provide exceptional customer service. You choose a top tier brand; therefore, you should receive top tier service. We also promise that we will not rest on these laurels, but we will continue to find new ways to make sure you thoroughly enjoy every visit to Mercedes-Benz of Fayetteville!
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420 Glensford Dr

Fayetteville, NC

28314

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Showing 553 reviews

October 29, 2025

I am extremely satisfied for the services and professionalism that were provided in allowing me to purchase a vehicle More

by Carol Davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl
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October 15, 2025

Sherri was great to work with, and she and the video kept me informed throughout the day. More

by johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherri
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September 30, 2025

Not the first time dealing with them, every one in the dealership was very helpful More

by foxiemomb60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney McGregor
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September 29, 2025

My wife and I were treated very professional by Cheryl Bowman. We appreciate her service. More

by Tuyen and Lafayette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl Bowman
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September 14, 2025

Friendly and great attitude. Jason went above and beyond to get my promised Saturday discount. When the computer did not acknowledge said discount Jason was determined to have i More

by cbougard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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September 12, 2025

Excellent staff and very professional. Thank you so much. They helped me to found what I needed. More

by rfamador31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
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Sep 12, 2025 -

Mercedes-Benz of Fayetteville responded

Thank you for sharing your positive experience and kind words about our staff. We're grateful for your feedback and are delighted that you found exactly what you needed with our team's assistance.

August 21, 2025

service provider was wonderful and the staff was able to address my conserns. Great Job More

by Jcmnc76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Aug 28, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there! It means a lot that you took a moment to rate your experience. We're always glad to help. We look forward to serving you again!

August 21, 2025

Courtney McGregor with a big smile displayed his knowledge of M-xx and patience by working with my wife to select her first Mercedes Benz. I was grateful that I did not have to spend a lot of time i More

by Penix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney McGregor, Tyhim Baker
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Aug 28, 2025 -

Mercedes-Benz of Fayetteville responded

Thanks so much for visiting! We're glad everything went smoothly and we hope to help you again next time. Take care.

August 16, 2025

Jason and the crew were outstanding in service and communicating the problem and repairs in a timely manner. More

by apostlebraxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason @ the service desk
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Aug 28, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there! We appreciate you stopping in and leaving us a rating. We're here anytime you need us. Have a great rest of your day.

August 14, 2025

Fast service. Was able to get my car in and received a loaner vehicle due to a 5hr wait. Great option for those of us who live 45mins away from the dealership. More

by farrel_mclaurin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
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Aug 28, 2025 -

Mercedes-Benz of Fayetteville responded

Thank you for your review! We’re always here to make your experience as smooth and stress-free as possible. We appreciate your rating and we look forward to serving you again!

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