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Mercedes-Benz of Fayetteville

Fayetteville, NC

4.8
512 Reviews

420 Glensford Dr

Fayetteville, NC

28314

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Showing 512 reviews

November 24, 2024

The customer service is exceptional. Mercedes Benz of Fayetteville is always friendly and thorough in the Service Department. More

by mstanya411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina
Dec 03, 2024 -

Mercedes-Benz of Fayetteville responded

Thank you for your kind words! We’re so glad to hear that you’ve consistently had a great experience with our Service Department. Providing friendly and thorough service is something we take pride in, and it’s wonderful to know that it shows. We appreciate your continued trust in Mercedes Benz of Fayetteville and look forward to serving you again soon!

November 21, 2024

Nicholas was very professional throughout the sales process. He was well versed in the features of the GLE 350 we were interested in, and this made our purchase decision easy. The vehicle was built t More

by reed.noble
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Caterino
Dec 05, 2024 -

Mercedes-Benz of Fayetteville responded

Thank you for sharing your experience! We're so glad to hear that Nicholas made your purchase process smooth and enjoyable. It’s great to know that he was able to guide you through the features of the GLE 350 and help you get exactly what you wanted. We’re thrilled that your vehicle was delivered just as you envisioned and is driving great. We truly appreciate your feedback and hope you continue to enjoy your new ride! If you ever need anything else, don’t hesitate to reach out!

November 07, 2024

NO NO NO NO NO NO NO NO NO NO NO NO NO NO no More

by oldeesgm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. LEE
November 07, 2024

Everyone was friendly and helpful. The showroom was clean and comfortable. The sales and business team were efficient and knowledgeable. More

by Cynthia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl Bowman
Nov 10, 2024 -

Cynthia responded

Thank you all for a wonderful buying experience!

September 21, 2024

Cheryl was so nice did everything to make me feel welcome and comfortable, Rosa was so knowledgeable very welcoming experience More

by rexbo324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl and Rosa
Sep 23, 2024 -

Mercedes-Benz of Fayetteville responded

It's so great to know your expectations were met with our sales team! Thank you for letting us know how our staff did, and we hope to see you for a service checkup in the future!

September 14, 2024

The representative demonstrated excellent communication skills throughout the sale process, very educated about the vehicle of interest, professional, personable, and had an open line of contact throughou More

by eyegotfavor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Muwwakkil
Sep 16, 2024 -

Mercedes-Benz of Fayetteville responded

Thank you so much for your positive feedback! We're very happy to hear that you had such a great sales experience. Our team is always working to maintain a high level of professionalism and make sure our customers feel valued throughout the sales process.

September 04, 2024

Excellent customer service. Very accommodating. Enjoyable experience. Kendrick closed our deal, and even though he was on a time crunch he made it all happen. More

by sarge05143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ
Sep 05, 2024 -

Mercedes-Benz of Fayetteville responded

We are so glad everything went smooth during your purchase with us! We're so happy you chose Mercedes-Benz of Fayetteville.

August 08, 2024

My experience was great here. The staff is friendly and my needs were met. It was always something willing to help me while I was there taking care of business. More

by speak2brown2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tj
Aug 09, 2024 -

Mercedes-Benz of Fayetteville responded

We are pleased to hear that our Mercedes-Benz of Fayetteville staff was friendly and accommodating during your visit! We're always happy to help, and we hope you come to visit us again soon!

July 31, 2024

Working with Greg Dudak was an awesome experience. He is knowledgeable, professional and is always available to answer questions I have. He made my whole experience in leasing our Mercedes Benz C-Cl More

by Nemia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Dudak
Jul 31, 2024 -

Mercedes-Benz of Fayetteville responded

Thank you for taking the time to share your positive experience with us at Mercedes-Benz of Fayetteville, Nemia! We appreciate you leaving your feedback for us!

July 11, 2024

When I tell you this is the only Mercedes dealership you should shop. I had visited 2 other dealerships without any success and was prepared to buy both times. You will not go wrong with Mercedes of Fayette More

by Renee T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyheim
Jul 12, 2024 -

Mercedes-Benz of Fayetteville responded

Thank you so much for your kind words, Renee! It's our goal to provide top-notch service to all of our customers.

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