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Mercedes-Benz of Escondido

Escondido, CA

4.5
440 Reviews

855 La Terraza Blvd

Escondido, CA

92025

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440 Reviews of Mercedes-Benz of Escondido

May 03, 2024

Check in and check out times are efficient. My service advisor answered my questions in an appropriate time frame for me. More

by MIKASITACC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck McVay, Gilberto Solorio, Service Department
May 03, 2024

Excellent service for a tire repair and no appointment. Got me in an out and on with my day! More

by GREG@EWBINC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Caparelli, Service Department
May 03, 2024

Sales rep, sales manager, and product specialist were top notch. All my questions were answered and the entire sales process was efficient. More

by SBGCONSULT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hanson, Cameron Rooke, Jonathan Sudano
May 03, 2024

The service was great, and the Service Manager, Lester Cochran, was the best ever. I am very happy how things went while at Mercedes-Benz of Escondido. More

by BLANEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester,Chochran, Service Department
May 03, 2024

Overall the buying experience was good, felt that some costs should have been explained and added BEFORE the lease cost agreed on. Service cost was added after negotiations by finance manager. More

by CB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle , Danial Bahrampoor
May 03, 2024

still waiting on part they the repair center says 4-5 weeks are you kidding meanwhile ill just have to call every few days weeks???? More

by STYGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
May 02, 2024

The loaner was not clean and has a dog smell, otherwise the service to my car was outstanding. More

by wrlavarias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez, Service Department
May 01, 2024

Extremely helpful and accommodating with last minute service requests! Also prompt with service updates and communications More

by noellechiu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Raitt, Service Department
May 01, 2024

Victoria Raitt has provided excellent service for my S550 4matic and my wife’s 400 SUV. More

by ritz0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo, Service Department
May 01, 2024

Very excited to have the new building to enjoy for service. Appreciate my service person who works hard to provide excellent service More

by KNOLLBOB04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria service, Cameron Rooke, Service Department
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