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Mercedes-Benz of Elmbrook
Waukesha, WI
496 Reviews
The International Autos Group is a family owned and operated group of dealerships. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968.
Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. International Autos features the best of the world's import and domestic manufacturers. With an ever-changing selection, one is sure to find a vehicle that fits their list of wants and needs.
The International Autos Group is one of the largest retailers of new and pre-owned vehicles in the Midwest. Because of this volume, customers can expect not only the finest of luxury selections, but also a volume-based price which may simply not be available at smaller, single location dealerships.
Service customers can expect, and will receive, an excellent experience at all of our award-winning locations. Factory certified technicians, combined with an extensive on-site parts inventory, assure customers that the service their vehicle requires will be performed correctly, on time, the first time. Based upon the customer surveys from the manufacturers, customers' expectations are regularly met or exceeded. This is something we not only strive to do, but have come to live by.
Each location also boasts beautiful customer lounges which include flat screen televisions, Wi-Fi and complimentary snacks and refreshments. We will do what we can to make your time with us enjoyable and convenient. And if it is not in stock, you can pretty much guarantee that it will be there in a matter of days upon request.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 496 reviews
March 24, 2026
Sunny and ivory is the best in getting us in the right car, and letting us know all the key points when doing all the paper work! Thanks so much ! car, and letting us know all the key points when doing all the paper work! Thanks so much ! More
by ATTAWAYLOUIS
Verified Customer
March 24, 2026
Relaxed, no pressure sales team. Jim was great in his role, persistent in a most positive way...I probably bought the car because of him vs. another make. Jim was great in his role, persistent in a most positive way...I probably bought the car because of him vs. another make. More
by NBS1024
March 24, 2026
I really enjoyed my experience. Sunny Handa listened to what I was looking for and made it happen. He kept me informed and made me comfortable throughout the process. I also enjo Sunny Handa listened to what I was looking for and made it happen. He kept me informed and made me comfortable throughout the process. I also enjoyed my interaction with Nick Stover in Finance. Overall a great experience that I will definitely look to repeat in the future. More
by NICKHAHN17
March 22, 2026
The dealership had a great snack bar and the folks there were open and friendly! We were greeted by all and made to feel welcome! were open and friendly! We were greeted by all and made to feel welcome! More
by GLENNGAZZOLO
Employees Worked With
March 19, 2026
I needed to replace my work Sprinter and Sonny was quick and found a perfect replacement. I thought the price was fair and he made the whole process easy and quick. and found a perfect replacement. I thought the price was fair and he made the whole process easy and quick. More
by MIKE@BLUEMOONLIGHTS.COM
Employees Worked With
March 15, 2026
Sunny Handa is always great to work with and Carmen in finance ( that sits on the Porsche side) staying late to help out and finish paperwork on a Saturday was really appreciated. Chatting with Ivory is a finance ( that sits on the Porsche side) staying late to help out and finish paperwork on a Saturday was really appreciated. Chatting with Ivory is always a delight and the super nice woman at front desk was great throughout the process ( sorry didn’t capture her name.) More
by John420garvin
March 11, 2026
I have had the pleasure of buying my second Mercedes from Jim Vanides at Mercedes-Benz of Elmbrook. Jim is a delight to work with. He is knowledgeable and interested in helping you get the exact car that you Jim Vanides at Mercedes-Benz of Elmbrook. Jim is a delight to work with. He is knowledgeable and interested in helping you get the exact car that you want. I really appreciate how easy he makes buying a car and can't say enough wonderful things about my experience. I can't imagine buying a car from another salesperson. More
by tinahintz
Employees Worked With
