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Mercedes-Benz of Elmbrook
Waukesha, WI
251 Reviews
The International Autos Group is a family owned and operated group of dealerships. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968.
Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. International Autos features the best of the world's import and domestic manufacturers. With an ever-changing selection, one is sure to find a vehicle that fits their list of wants and needs.
The International Autos Group is one of the largest retailers of new and pre-owned vehicles in the Midwest. Because of this volume, customers can expect not only the finest of luxury selections, but also a volume-based price which may simply not be available at smaller, single location dealerships.
Service customers can expect, and will receive, an excellent experience at all of our award-winning locations. Factory certified technicians, combined with an extensive on-site parts inventory, assure customers that the service their vehicle requires will be performed correctly, on time, the first time. Based upon the customer surveys from the manufacturers, customers' expectations are regularly met or exceeded. This is something we not only strive to do, but have come to live by.
Each location also boasts beautiful customer lounges which include flat screen televisions, Wi-Fi and complimentary snacks and refreshments. We will do what we can to make your time with us enjoyable and convenient. And if it is not in stock, you can pretty much guarantee that it will be there in a matter of days upon request.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 251 reviews
Verified Customer
May 02, 2024
Impeccable service from all representatives; knowledgeable, professional team in both sales and service departments; beautiful and clean facilities. knowledgeable, professional team in both sales and service departments; beautiful and clean facilities. More
by TZALE
April 28, 2024
Jason, Jeff, and Shawn were great! They had everything ready to go and made sure it was a great experience. They had everything ready to go and made sure it was a great experience. More
by SPENCER.CHRISTOPHER
April 27, 2024
Friendly helpful staff made car buying simple and easy. Bought two vehicles from them now and couldn’t be happier. Bought two vehicles from them now and couldn’t be happier. More
by LSWENOR
April 25, 2024
Raj and shawn were helpful and made the process easy with getting the car I wanted. Car is clean and in good shape. Glad they could hold it for me during the long process. getting the car I wanted. Car is clean and in good shape. Glad they could hold it for me during the long process. More
by LEXI.LYNN28
Employees Worked With
April 16, 2024
My experience with the entire team was excellent. Especially it was pleasure working with Raj Singh and Larry. They are knowledgeable and professional which made the entire process very easy. I would Especially it was pleasure working with Raj Singh and Larry. They are knowledgeable and professional which made the entire process very easy. I would highly recommend them for any transactions you make in that dealership. More
by SHEHLA BUTT
April 11, 2024
Jim and Larry at Mercedes Benz of Elmbrook were great! We've been working with Jim for years. We've purchased several cars from him over the years. He recently found the car I was looking for, secured it, We've been working with Jim for years. We've purchased several cars from him over the years. He recently found the car I was looking for, secured it, and had it shipped to the dealership quickly. The entire buying process was smooth. Great customer service! Larry, the manager is also great! More
by carlenejulius
April 08, 2024
Very helpful! ! They know what they are talking about. Not pushy at all. Would buy from them again! ! They know what they are talking about. Not pushy at all. Would buy from them again! More
by WHITETAILOBSESSION85
Employees Worked With
April 05, 2024
From start to finish it was by far the very best car buying experience I have ever had. I will not go anywhere else ever. Sunny is amazing and so is Brandon in service and Larry was cool and sat and ta buying experience I have ever had. I will not go anywhere else ever. Sunny is amazing and so is Brandon in service and Larry was cool and sat and talked personally with me for a bit, nothing but real people here. Love this place! More
by TABITHALUEDTKE
