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Mercedes-Benz of Elmbrook
Waukesha, WI
228 Reviews
The International Autos Group is a family owned and operated group of dealerships. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968.
Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. International Autos features the best of the world's import and domestic manufacturers. With an ever-changing selection, one is sure to find a vehicle that fits their list of wants and needs.
The International Autos Group is one of the largest retailers of new and pre-owned vehicles in the Midwest. Because of this volume, customers can expect not only the finest of luxury selections, but also a volume-based price which may simply not be available at smaller, single location dealerships.
Service customers can expect, and will receive, an excellent experience at all of our award-winning locations. Factory certified technicians, combined with an extensive on-site parts inventory, assure customers that the service their vehicle requires will be performed correctly, on time, the first time. Based upon the customer surveys from the manufacturers, customers' expectations are regularly met or exceeded. This is something we not only strive to do, but have come to live by.
Each location also boasts beautiful customer lounges which include flat screen televisions, Wi-Fi and complimentary snacks and refreshments. We will do what we can to make your time with us enjoyable and convenient. And if it is not in stock, you can pretty much guarantee that it will be there in a matter of days upon request.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 228 reviews
October 30, 2024
Philip did an amazing job helping us understand what sets Mercedes apart from any other luxury brand! He was so easy to work with and made our car buying experience the best we've ever had! - Mark B Mercedes apart from any other luxury brand! He was so easy to work with and made our car buying experience the best we've ever had! - Mark B More
by MBab55
Employees Worked With
Philip Barnett
October 30, 2024
Raj was very helpful in our sprinter purchase. He arranged some customization that we needed done, and made the deal quick and seamless. The same day I bought the sprinter I purchased He arranged some customization that we needed done, and made the deal quick and seamless. The same day I bought the sprinter I purchased a Toyota Tundra from another dealership. Dealing with Raj was so much more pleasant and efficient! It took less than a third of the time to execute the Sprinter purchase. More
by rick
Employees Worked With
October 27, 2024
Requests were taken care of quickly and without excuses. Simple and quick process. No ask was turned down or ignored. Salesman responded promptly! Great all around! Simple and quick process. No ask was turned down or ignored. Salesman responded promptly! Great all around! More
by CHRISBOYCE
Verified CustomerEmployees Worked With
Phillip
October 25, 2024
Jim is a great sales person and I would highly recommend him. To any one. him. To any one. More
by MARK@KRAUSEFUNERALHOME.COM
Employees Worked With
October 18, 2024
Great group of professionals. Car was immaculate when we picked it. This our 5th purchase from this dealer with great experience each time Car was immaculate when we picked it. This our 5th purchase from this dealer with great experience each time More
by KEN.MOEHLE
October 17, 2024
I recently purchased GLS450 from Mercedes-Benz of Elmbrook dealership. Sunny Handa was our (me and my wife) salesperson. Sunny was fantastic, professional and so helpful though out the transaction Elmbrook dealership. Sunny Handa was our (me and my wife) salesperson. Sunny was fantastic, professional and so helpful though out the transaction. Highly recommended. More
by John - S
Employees Worked With
October 16, 2024
Excellent experience as always. I have purchased several mercedes over the years. Sunny Handa has been so delightful. He is professional, kind and never pushy in any way. He has I have purchased several mercedes over the years. Sunny Handa has been so delightful. He is professional, kind and never pushy in any way. He has made my last few purchases even more special (ex: added flower holder on dash when I said I missed my "beetle" and flower vase.) I enjoy coming to the Waukesha location. Fun and never stressful. Brandon in service also awesome. More
by tarad
October 10, 2024
Me and my wife did not have a good experience 11 months ago when we bought two vehicles from mercedes. We were not going to buy anymore vehicles from mercedes until we met Sunny Handa. The level of honesty ago when we bought two vehicles from mercedes. We were not going to buy anymore vehicles from mercedes until we met Sunny Handa. The level of honesty and professionalism Mr. Handa showed us was unmatched from our first experience and lead us to buying two more vehicles from mercedes. More
by Joshua
October 10, 2024
I recently ordered a a car from Mercedes-Benz of Elmbrook. I had a fantastic experience because of my salesperson, Prashant "Sunny" Handa. Sunny's knowledge, professionalism, enthusiasm, and genuine Elmbrook. I had a fantastic experience because of my salesperson, Prashant "Sunny" Handa. Sunny's knowledge, professionalism, enthusiasm, and genuineness made this purchasing experience truly first class! More
by lori.a.baez
Employees Worked With
October 06, 2024
Very professional and helpful. Great job of answering questions and attentive to needs of customer. Great job of answering questions and attentive to needs of customer. More
by LWOLCOTT1967
Employees Worked With
