Mercedes-Benz of El Cajon

I am always pleased to come to the dealership because service is excellent and they do a great job with my car. My technician Franco Salazar is professional and very helpful. service is excellent and they do a great job with my car. My technician Franco Salazar is professional and very helpful. More

Great customer service and staff, Willingness to work with the customer and provide satisfactory service with the customer and provide satisfactory service More

FANTASTIC CUSTOMER SERVICE & EASE OF SERVICE & DELIVERY WILL ALWAY USE THEIR SERVICE & SALES TEAMS -HIGHLY RECOMMEND THEM WILL ALWAY USE THEIR SERVICE & SALES TEAMS -HIGHLY RECOMMEND THEM More

The salesman was very polite and helpful. He explained all the services and car settings. He explained all the services and car settings. More

Frank salesperson was very nice and professional dealing with me and I would recommend him to anyone shopping at El Cajon Mercedes Benz with me and I would recommend him to anyone shopping at El Cajon Mercedes Benz More

We were so happy to trade in our AMG GLC43 for our GLB250 LOVED IT!!! Alyssa did an outstanding job, was very courteous and treat us like friends more than customers and we did a fare trade in, we GLB250 LOVED IT!!! Alyssa did an outstanding job, was very courteous and treat us like friends more than customers and we did a fare trade in, we loved the GLC43 it just it didn't work for our needs and we are very happy with the small car, just what we need for every day use Thank you Alyssa :) Great Sales Rep and great Customer Service More

This was my first time to bring my G550 in to MBEC for service. The facility appeared to be nice and clean and my vehicle was ready at the estimated time. service. The facility appeared to be nice and clean and my vehicle was ready at the estimated time. More

Great customer service, service advisor explained in detailed what my vehicle’s maintenance service required. detailed what my vehicle’s maintenance service required. More

Excellent service at Mercedes-Benz of El Cajon! The service department was outstanding and made the entire experience smooth and stress-free. Junior Arango was exceptional. He provided clear and The service department was outstanding and made the entire experience smooth and stress-free. Junior Arango was exceptional. He provided clear and detailed information about the service being done, kept us updated throughout the process, and was very personable and professional. His communication and attention to detail made us feel extremely comfortable and confident leaving our vehicles in their care. Junior truly represents the level of professionalism and customer service that Mercedes-Benz should be proud of. Management should know that he went above and beyond to ensure we had a great and positive experience. We highly recommend the service department, and especially Junior, for anyone looking for professional and reliable service. We were extremely impressed by his customer service from beginning to end. We will definitely continue to schedule any future services. Matt & Liz More

MB El Cajon is a truly excellent dealership. My service Advisor Mooj is one main reason why. She is remarkably attentive and knowledgeable about these complex vehicles and their service needs. I My service Advisor Mooj is one main reason why. She is remarkably attentive and knowledgeable about these complex vehicles and their service needs. I plan to work with MBEC when my lease is up in 2027. You can be assured of fine service here in all the departments, whatever your needs may be. More