Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Des Moines
Urbandale, IA
467 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 467 reviews
December 29, 2023
Brad and the team at MB DSM were great to work with! Service was thorough and complete and they were great with communication! Would and will use them again! Service was thorough and complete and they were great with communication! Would and will use them again! More
by djensen
Employees Worked With
December 29, 2023
Dealership did a good job and followed through well, have not received the vehicle yet, but everything seems to be in order this far. not received the vehicle yet, but everything seems to be in order this far. More
by Sunwardmiss
Employees Worked With
December 27, 2023
Purchased a 2015 Audi Q5 from here. Not even 3 weeks later and less than 1,000 after purchase, engine is blown and needs over 8k in repairs. Dealership is still refusing to pay for a si Not even 3 weeks later and less than 1,000 after purchase, engine is blown and needs over 8k in repairs. Dealership is still refusing to pay for a single bit of it. DO NOT PURCHASE A VEHICLE HERE. THEY WILL SCAM YOU AND NOT EVEN CARE! More
by Jayden Snyder
Employees Worked With
December 26, 2023
I recently purchased a car from my sales consultant, Brahim. He was absolutely wonderful! Brahim listened to my needs and what kind of automobile I was in the market for. I am very pleased with the car Brahim. He was absolutely wonderful! Brahim listened to my needs and what kind of automobile I was in the market for. I am very pleased with the car that he presented me. The deal was unbelievably easy from start to finish. Thank you Mercedes Benz of Des Moines, I will definitely recommend you to all my family and friends! More
by coachmichaelmc
Employees Worked With
December 24, 2023
Nate was wonderful as always when i am needing service on my vehicle! Would definitely recommend The Mercedes-Benz service for any of your needs! Or if you need a new ride definitely stop in! my vehicle! Would definitely recommend The Mercedes-Benz service for any of your needs! Or if you need a new ride definitely stop in! More
by Yelena
Employees Worked With
December 23, 2023
Friendly, very attentive staff On time and very professional Service was excellent and very knowledgeable professional Service was excellent and very knowledgeable More
by Perk
Employees Worked With
December 23, 2023
Brad did some thorough research on the service history on my car and a check on what I needed to get everything maintained and replaced. Everything done as promised. Very very satisfied. my car and a check on what I needed to get everything maintained and replaced. Everything done as promised. Very very satisfied. More
by George
Employees Worked With
December 16, 2023
Great customer service. Loaner car was definite benefit with 2 day repair. Service complete within time estimate. Loaner car was definite benefit with 2 day repair. Service complete within time estimate. More
by Sheryl
Employees Worked With
December 15, 2023
Prompt courteous dervice. Brad our advisor is alwsyd great to work with. In fact he was the one whk alerted us to the recall thar we had fixed. Brad our advisor is alwsyd great to work with. In fact he was the one whk alerted us to the recall thar we had fixed. More
by Scott.Banyas
Employees Worked With
December 14, 2023
The folks at the Des Moines dealership are so friendly and helpful. They know how to make my day. and helpful. They know how to make my day. More
by jkmoore4816
