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Mercedes-Benz of Des Moines

Urbandale, IA

4.9
467 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience. Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership. We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle. Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house. We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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9993 Hickman Road

Urbandale, IA

50322

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Showing 467 reviews

February 27, 2024

Happy with our salesman and the dealership will probably do business with them in future. More

by snookerhim2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Firestine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that you had a great experience with our team at Mercedes-Benz of Des Moines. We look forward to serving you again!

February 18, 2024

Car was serviced very quickly and returned extremely clean. Washed and vacuumed. Got ride both ways More

by cmcovert0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that your car was serviced quickly and it was washed and vacuumed. We hope to see you again at Mercedes-Benz of Des Moines for more awesome service!

February 17, 2024

They are excellent wery good at what they do and I would recommend them any time More

by urbanpropertylc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Firestine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that you had an excellent experience with our team at Mercedes-Benz of Des Moines! We appreciate the recommendation and hope to see you again!

February 16, 2024

Compared to the other dealership I interact with, MB of Des Moines is in a different league! More

by SStewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brahim Bouhaik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that you had a great experience at Mercedes-Benz of Des Moines. We hope to see you again soon. Drive safe until next time!

February 15, 2024

Emir and team did an excellent job finding the right car for us, which resulted in an extensive search across US dealers. More

by Mercedes GLE 350 Lessee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emir Abidovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Mercedes-Benz of Des Moines responded

Hi! We're so glad to know that Emir and our team at Mercedes-Benz of Des Moines were able to help you find the perfect car! We appreciate your patience during the search process. Enjoy your new ride and come again soon!

February 13, 2024

The whole experience was great! The team was top notch, especially Alex and Walt !! Thanks for a great experience More

by Gradin297c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 23, 2024 -

Mercedes-Benz of Des Moines responded

Hello! We're so glad to know you had a great experience with our team, especially Alex and Walt at Mercedes-Benz of Des Moines. Thanks for the positive feedback and come again soon!

February 08, 2024

Service was awesome as usual. Was able to get a loaner to help with my work schedule. Everything went smoothly More

by Doreen.blunck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Gladney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Midhat Efendic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Mercedes-Benz of Des Moines responded

Hi Doreen! We're glad to know that our service met your expectations and the loaner car was helpful for you at Mercedes-Benz of Des Moines. Thanks for sharing your experience, we look forward to serving you again!

February 07, 2024

Service department makes it easy to make an appointment and did my service quickly. They also added a service without complaint. More

by jpinter1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Mercedes-Benz of Des Moines responded

Hello! We're glad to know that our service department at Mercedes-Benz of Des Moines made your experience a positive one! We always aim for efficient and hassle-free appointments. Thanks for the review, we appreciate it! Drive safe until next time!

February 06, 2024

Great and helpful staff. This is my 2nd car from them. No pressure people, just great experience overall More

by gravitykong91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brahim Bouhaik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian in finance
Feb 23, 2024 -

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that our team was great and helpful. We hope to see you back at Mercedes-Benz of Des Moines for more pressure-free experiences!

February 02, 2024

The service personnel are the best. They are thoughtful, knowledgeable and always helpful. My service advisor takes the time to hear my concerns, explain the options and advise me on More

by Chibyere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Knudson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Mercedes-Benz of Des Moines responded

Hello! We're delighted to know our team at Mercedes-Benz of Des Moines has been able to provide you with such thoughtful and knowledgeable service. It's great that Nathan Karr could assist in answering your questions too! Thanks for sharing this positive feedback, we appreciate it greatly!

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