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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,427 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,427 reviews

October 12, 2021

Mercedes Benz of Coral Gables is always there like a true, genuine family. Truly the BEST! What an entity! More

by Marisol555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorena Renteria-Hernandez, Mike Munoz
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Oct 12, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

Great communication from the service advisor, Andrea. She kept us updated on status & helpful. $ nice. More

by marialberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
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Oct 13, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

Tony Fuentes has been assisting me for years and is outstanding, Tony makes things easy. More

by jberlowitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
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Oct 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! Tony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

October 12, 2021

He was timely, explained the scope of services well, cordial and answered all questions. The services were also performed well. More

by Mathai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2021 -

Mercedes-Benz of Coral Gables responded

Mathai, It's great to hear that Francisco and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

Great service everything top notchAlways the best Great service everything top notch Always the best service experience at MB CORAL GABLES. Everyone does a great job More

by Jcrod55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

You guys at Mercedes Benz coral gables are the best. I was passed off from David Gosset because he moved up and Francisco esteves is great. Great guy to chat with and takes good care of me and my vehicle. More

by jbracho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie from the sales department , Andrea Alarcon
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Oct 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words for David, Francisco and our team. We appreciate you taking the time to leave us this wonderful feedback and for driving the distance ! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

Excellent service . Truly appreciate Byron to take the extra step to solve the issue and made my experience pleasant. More

by Elie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

Very Friendly and knowledgeable service professionals. Excellent service and great facilities. Will highly recommend them. More

by Don the mon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

He is professional,, knowledgeable and on time with his responses and updates. Very supportive. Thank you for the great service. More

by sandra.heros.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Corso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 11, 2021

Florian excellent and professional .José Artiles is Florian excellent and professional . José Artiles is excellent in your services. Congratulations all the team More

by Maria Arbolay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Robinson, Hector Brito, Florian (Flo) Grandi, Jose Artiles
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Oct 11, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Florian and Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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