Mercedes-Benz of Coral Gables

Excelente servicio al cliente por parte de Yeison y Yasmani.Si desea un proceso de compra agradable,se los recomiendo 100% Yasmani.Si desea un proceso de compra agradable,se los recomiendo 100% More

Amazing experience, brand new cle E loaner, fast and clear resolutions, good communication No No clear resolutions, good communication No No More

I had a wonderful experience with my service advisor. He was professional, knowledgeable, courteous, and extremely helpful throughout the entire process. He took the time to explain everything clearly, k He was professional, knowledgeable, courteous, and extremely helpful throughout the entire process. He took the time to explain everything clearly, kept me informed about the progress of my vehicle, and made sure all of my questions were answered. More

We had a very disappointing experience with the sales department at Mercedes-Benz of Coral Gables. When we purchased our vehicle, our sales representative, Jessica Gonzalez, informed us that the deale department at Mercedes-Benz of Coral Gables. When we purchased our vehicle, our sales representative, Jessica Gonzalez, informed us that the dealership had lost the spare key and promised that a replacement would be issued to us. Unfortunately, that replacement key was never delivered, despite multiple attempts on our part to contact the dealership and resolve the issue. Eventually, I had to go to the dealership in person. What made the situation even more frustrating was that the sales representatives who had actually sold us the vehicle did not come out to speak with us. Instead, we were sent to George, who was presented to us as a “manager,” although it was unclear what his actual role was. George was easily one of the least helpful sales representatives I have dealt with. His attitude throughout the interaction was essentially “nope, can’t do,” with very little interest in finding a solution to a problem that originated with the dealership itself. For a Mercedes-Benz dealership, I expected a significantly higher level of customer service, accountability, and professionalism—especially after the sale has already been completed. I would strongly encourage prospective buyers to consider a different Mercedes-Benz dealership. If you do choose Mercedes-Benz of Coral Gables, based on our experience, I would specifically avoid working with Jessica Gonzalez or George. More

The experience at the dealership was absolutely amazing\! From the moment I arrived, Umberto made me feel welcomed and well taken care of\. He was professional, attentive, and made the entire experience smoo From the moment I arrived, Umberto made me feel welcomed and well taken care of\. He was professional, attentive, and made the entire experience smooth and enjoyable\. I’m truly grateful for the excellent service\. Thank you, Umberto, for making this such a wonderful experience\! More

Working with this dealership for many years, it’s always a pleasure, and great atmosphere a pleasure, and great atmosphere More

Finnley and his team went above and beyond inspecting the vehicle and thoroughly diagnosing all current & future upcoming issues in which i had repaired. Super satisfied with the outcome, cleaned inside out, vehicle and thoroughly diagnosing all current & future upcoming issues in which i had repaired. Super satisfied with the outcome, cleaned inside out, and drives like new. This dealership is awesome and highly recommend anyone to visit. Excellent service and experience! More

Peter Warwar was an excellent Mercedes-Benz salesman! He was professional, knowledgeable, patient, and made the entire experience easy and enjoyable. I highly recommend asking for Peter, he truly provide He was professional, knowledgeable, patient, and made the entire experience easy and enjoyable. I highly recommend asking for Peter, he truly provides exceptional service! More

Peter Warwar is an outstanding representative of Mercedes Benz . his loyalty and rigorous style was the deciding factor in choosing the dealership. thank you to Peter and the staff for their complete atten Benz . his loyalty and rigorous style was the deciding factor in choosing the dealership. thank you to Peter and the staff for their complete attention More

Had a great customer experience , smooth transaction very clear deal yaison and yasmani were great A ++++ clear deal yaison and yasmani were great A ++++ More