Back

Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,427 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
Contact Dealership

300 Almeria Avenue

Coral Gables, FL

33134

Directions

By Type

Showing 4,427 reviews

July 24, 2021

Very professional and straight to the point. I was so Very professional and straight to the point. I was so happy to be there for the short amount of time it took to get everything I needed done. I was More

by aquev014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jul 24, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 24, 2021

Francisco went above and beyond to make sure that I was satisfied. He provided me with knowledgeable feedback on each question I asked about my car which was very helpful. More

by sclements50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Francisco and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 24, 2021

Great service with very precise and fast analysis of my car. Thank you very much for your fast response to my problem. It got solved in a super short time 👍🏻 Franky is always a pleasure to deal with ! More

by Conrad Bon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Mercedes-Benz of Coral Gables responded

It's great to hear that Frankie and the team were able to help. We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 24, 2021

Excellent service. Jose is very diligent , courteous and efective. ! Excellent dealer excellent service thank you jose and mercedes benz of coral gables perfect 10 out 10 More

by Sangilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 24, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Jose was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 24, 2021

José is outstanding! Very friendly, honest and a true professional. Glad he has helped me throughout the years. Great service, I truly recommend him and the Coral Gables dealership. More

by Ary Evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 24, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 24, 2021

I was recently on a trip to Miami for business when my car broke down randomly and unexpectedly. Jose Artiles was a huge help and everyone at Mercedes Benz of Coral Gables were able to fix the issue and g More

by CCrumpton32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 26, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and it's great to hear that Jose was so helpful to you. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 23, 2021

Jose Artiles is the best advisor at MB of Coral Gables. Always provides great information and details during my service visits. Appreciate all his help. More

by Mercedes is the best !!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 23, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad Jose was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 23, 2021

Jose is an outstanding service advisor at every level. The pandemic kept me out of country well over 1,5 year. My car was found in terrible condition one would imagine. Jose consultation over the phone st More

by Matilda Ivanona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 23, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 23, 2021

Always very professional customer service and technically competent. Never had to come back to rework. Waiting are is very welcoming and nice. Pleasure going there More

by Great Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadir Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 23, 2021

Francisco is very knowledgeable and has an excellent customer service attitude. Great at communicating what to expect and He goes the extra mile to make your experience as streamless and convenient as p More

by Tatiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Tatiana, it's great to hear that Francisco and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

...
102
...