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Mercedes-Benz of Coconut Creek

Coconut Creek, FL

4.5
625 Reviews

4250 N State Rd 7

Coconut Creek, FL

33073

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Showing 625 reviews

August 08, 2021

Have been visiting this store for over four years and find the agents to be very very professional and personable . More

by Rosieras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Aug 17, 2021 -

Mercedes-Benz of Coconut Creek responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 06, 2021

Liz was very helpful and knowledgeable about the need of my GLA. She gave me the best service and advises. She followed up with me on a timely manner! More

by Jessica Guzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Berrios
Aug 18, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi Jessica, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 06, 2021

Why do I have to jump through hoops to get back 3k in my down payment in a vehicle I returned. More

by Lic7bt6
Friendliness
Recommend Dealer
No
Employees Worked With
Karina Viloria
Aug 18, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 406-1167 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 02, 2021

Mercedes-Benz of coconut creek was amazing from the first step that I took into the dealership. Bruce was my sales rep and he was awesome, made the process feel easy. Would highly recommend this dealership a More

by Richsouza91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Summers
Aug 18, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Coconut Creek! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 30, 2021

Rick Brown is the best service advisor at Coconut Creek Benz dealership. Made sure my concerns were dealt with and ensure we had a loaner vehicle while servicing our vehicle. More

by Napoleoniphone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Aug 18, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Coconut Creek! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2021

I am very satisfied with the car service I received on July 29. I would like to thank Mr. DiPaulo for the way he took care of my service. He was very professional. More

by Idalgiza Ponsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 13, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi Idalgiza, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 27, 2021

Highly pleased with dealership in general. Dave Falkenstrom, in particular, went way above and beyond expected performance in obtaining the car I wanted from MB in Ft. Lauderdale and even coming in More

by obgeenee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Falkenstrom
July 25, 2021

My recent service experience was horrible! My vehicle was in service for days before the dealership had a clear understanding of what the mechanical issue was. The service center has a lot of new employees a More

by Clorese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Foster, Mike Pagan
Jul 26, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Coconut Creek. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 406-1167 to discuss what we can do to help.

July 23, 2021

My service adviser Rick was very professional. He explained the service needed and kept me informed of the progress He provided complete personalized service. Thanks Rick More

by AINSWORTHMC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick
July 23, 2021

I could not have asked for better service. Paulo was responsive, answered all my questions and kept me informed on the progress of the repair. More

by ericlipnack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo DiPaulo
Jul 26, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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