Mercedes-Benz of Clearwater
Clearwater, FL
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Best Car Buying Experience Walked in to the Lokey Mercedes dealership and met Russel Bauer. Because of some physical challenges we found it hard to find the right car to fit my Walked in to the Lokey Mercedes dealership and met Russel Bauer. Because of some physical challenges we found it hard to find the right car to fit my needs for comfort. Russel however never rushed or pushed me to a certain car but even went to the Lokey Infiniti dealership next door and brought around a QX50. I continued to go to dealerships (Volvo, Audi, Acura, Lincoln, Buick) to try and find the right car with tech features and a fair price. I had just called another dealership and told them I was coming back to buy a car when Russel called and said he had talked with the Infiniti manager and came up with a deal for me. He went out of his way to make the sale about my needs and not trying to sell himself instead, as at the other dealership. That was the difference! More
S550 surprise gift My experience w Lokey Motor & specifically Bill Ashe was top-notch. I met Bill over the telephone. I asked Bill to find a specific car as a surprise g My experience w Lokey Motor & specifically Bill Ashe was top-notch. I met Bill over the telephone. I asked Bill to find a specific car as a surprise gift for my Mother. Bill found the car as promised & went above & beyond to make the transaction an ease from beginning to end. He even assisted in gathering his staff to make it a memorable moment for my Mom. I am extremely satisfied w his service beginning to end. Also Austin Lokey deserves mentioning. He was extremely knowledgable of the features of the car & was patient in his explanations. We never felt rushed. Great job Lokey Motors! More
Terrible Dealer Experience Purchased certified pre-owned MB E350 last July. After 6 trips back to dealer, last week another MB dealer found a damaged suspension part from previo Purchased certified pre-owned MB E350 last July. After 6 trips back to dealer, last week another MB dealer found a damaged suspension part from previous accident. Lokey refused to pay for replacement. Luckily Mercedes Benz corporate stepped up and paid to replace damaged part at $1,300. My wife and I had several "should have walked away" feelings during the purchase process. Never again. Wesley Chapel MB is the dealership to go to, they got it done honestly. More
Awesome experience We went in for a specific car that we viewed online. The car was ready and waiting for us to view and drive. This was by far the best experience we We went in for a specific car that we viewed online. The car was ready and waiting for us to view and drive. This was by far the best experience we have ever had purchasing a vehicle and we have purchased many. Our extremely pleasant sales professional, Mr. Deranty Cohen went above and beyond to make this experience painless. I don't think we will ever buy from another dealer. More
Fantastic Experience Over the years, we have purchased many vehicles from a "different family of cars" and without a doubt this has been one of the best experiences as we Over the years, we have purchased many vehicles from a "different family of cars" and without a doubt this has been one of the best experiences as we obtained our 2016 GLC300. Marc is an excellent Sales employee who truly understands customer service and always makes time available. And in Finance, Karen was extremely helpful and knowledge as we learned about leasing options for our very first time. Two fantastic individuals including Logan who guides us through the many features of this vehicle. More
My day was easy Although I was at Lokey for a service call on my 2014 GL, I stopped in the new car area to look at a GLC. I wanted a two row seat vehicle because we Although I was at Lokey for a service call on my 2014 GL, I stopped in the new car area to look at a GLC. I wanted a two row seat vehicle because we no longer needed three rows. Bill Ashe was very kind to tell me about the GLC and took my wife and me for a test drive. We decided to buy the car in the showroom, rather than to spec one out as we usually do. I can't say enough about Bill, Karen Williams, the transaction assistant. They were great to work with. More
Best Car Buying Experience Ever!!! Lokey Mercedes is a breath of fresh air. My entire car buying experience was a piece of cake. Marc Sexton is knowledgeable, professional, and person Lokey Mercedes is a breath of fresh air. My entire car buying experience was a piece of cake. Marc Sexton is knowledgeable, professional, and personable. I will definitely go back for my next vehicle. More
Coming Back Home Purchased the first of now four MB vehicles upon moving to Tampa, FL, eleven years ago from Lokey Mercedes Benz online and that was quite the experien Purchased the first of now four MB vehicles upon moving to Tampa, FL, eleven years ago from Lokey Mercedes Benz online and that was quite the experience - the automobile was ready when I arrived to complete the paperwork. Awesome, professional and courteous service back then, more so now. Mr. Marc Sexton, Master Certified Sales Professional and Ms. Karen Williams Master Certified Finance and Lease Manager are simply stated, outstanding at what they do. You will not find any two more capable, professional, attention to detail, personable people in the auto sales industry - at least in the Tampa/Clearwater/St. Petersburg, FL, area. I returned to Lokey MB to purchase two new vehicles recently for my wife and myself and I never should of ventured elsewhere. I am glad I came back home to Lokey MB. More
The way its meant to be I've being relying on having my Mercedes' serviced by Lokey Motor Company exclusively for the past 13 years. If they were not outstanding in everyway I've being relying on having my Mercedes' serviced by Lokey Motor Company exclusively for the past 13 years. If they were not outstanding in everyway our relationship would have ended. I spent my life working in the industry with hundreds of dealers involving almost every make vehicle. I know what should be done, what should not be done, and when a dealership gives you extra attention. That's why I have kept my business with Lokey Motor Company. I trust them and have complete confidence in them. More
Remote Buyer Very Satisfied with Lokey Mercedes Benz I recently purchased a pre-owned E550 from Lokey Mercedes Benz and have been extremely pleased with interaction, professionalism and response. This wa I recently purchased a pre-owned E550 from Lokey Mercedes Benz and have been extremely pleased with interaction, professionalism and response. This was my first MB and the empathy and thoroughness that was afforded me (as a remote buyer) by General Manager Jason Good, could not have been a better experience. The car was both priced fairly and in extremely good condition for pre-owned (much better than I was able to locate in the Atlanta market). The true test of a dealership is how they handle issues that arise - and I must say that Lokey was stellar in this category. The car arrived with a door ding that was not seen at time of sale and Jason Good was very apologetic and responsive in making sure that the car was repaired immediately by a local MB professional (Lokey even sent a CalTex, Customer Care Kit with waxes and fabric protector to make sure that I was satisfied. I have no doubt that I will buy another car from Lokey MB and recommend that anyone considering purchase of a new or pre-owned give them a call. Very Satisfied! More

