Mercedes-Benz of Clearwater

Lucas was great! Very responsive and went the extra mile, even answered text on his day off! he is an asset to your organization! Frank MGR handled a couple of issues Very responsive and went the extra mile, even answered text on his day off! he is an asset to your organization! Frank MGR handled a couple of issues with courtesy and professionalism. Ray in the finance department made the process very easy and we loved his sense of humor, he is also an asset to your dealership! We drove two hours to your dealership to purchase. Very satisfied! More

My Wife and I leased our 11th Mercedes from this dealership. Tony was great and we love working with Karen Williams! dealership. Tony was great and we love working with Karen Williams! More

Everyone at this dealership was helpful and professional. Tristan Charles was great to deal with through the buying process! Tristan Charles was great to deal with through the buying process! More

Thank you for all your help. Very happy with the car, loving the ride and the quietness. Very happy with the car, loving the ride and the quietness. More

This horrible service experience started with a noise coming from underneath the car. Brian told my wife it was brakes $2100. and proceeded to add front suspension parts $670 a new computer $6800. the l coming from underneath the car. Brian told my wife it was brakes $2100. and proceeded to add front suspension parts $670 a new computer $6800. the list went on and on. Over $14,0000. So when I called Brian I asked him to replace the linkage $670 and deduct the $270 analysis fee and the bill should be approximately $400. He agreed but when my wife showed up he tried to charge her $1000 and didn't want to deduct the $270. After a lot of back and forth my wife left distraught and paid over $700. for what was promised to be $400 bill. Before she left he repeatedly warned her about how he wouldn't drive the car and we were putting other drivers at risk !! What an idiot. We drove that car for another 3 days before bringing it to a brake shop for a repair less than $1000 with oem mercedes parts. The mechanic said the car was in great shape and only needed new brakes and rotors. MB wanted $2100 for the same repair. When I attempted to get a refund the useless service manager Kim Cates just backed her boy Brian and refused to listen to reason and rejected everything that we said occurred...her response was to send us a recording of our conversation in a file which we couldn't open. Do not go here ...this is an unscrupulous repair facility who preys on people who may not understand every aspect of how a car works and attempt to scare them into overpriced repairs. More

Marc Sexton is the best! Excellent customer service, excellent communication and one of the best car purchase/lease experiences we have ever had. He went above and beyond and Excellent customer service, excellent communication and one of the best car purchase/lease experiences we have ever had. He went above and beyond and we could not be happier. We love our new GLA 250 and we will be back when it is time to purchase our next Mercedes, thanks to Marc. More

Can't believe how great Russ was in sheparding us through every step of our Mercedes purchases (both in 2018 and again in 2025). Excellent communication skills and quick to response to the many text messages every step of our Mercedes purchases (both in 2018 and again in 2025). Excellent communication skills and quick to response to the many text messages and emails we sent him. He worked hard to make sure my wife and I were happy with the entire purchase and delivery process. More

Just purchased a car from Mercedes-Benz of Clearwater and it was a great experience! From the Salse Associate (Dorothea), the Finance Manager (Gregory), to the Sales Manager (Frank) - They were all extremel it was a great experience! From the Salse Associate (Dorothea), the Finance Manager (Gregory), to the Sales Manager (Frank) - They were all extremely helpful, pleasant to work with and it was a pressure free experience. Very impressed! More

Just bought our 3rd and 4th car from this dealership. The experience is smooth and no pressure. Dorothea and Frank are professional and fast! We didn’t have to spend all day waiting for them to compile t The experience is smooth and no pressure. Dorothea and Frank are professional and fast! We didn’t have to spend all day waiting for them to compile the paperwork. Once we found the cars we needed it was about an hour maybe an hour and a half until we were driving off into the sunset. Don’t waste your time going anywhere else. I had visited 2 dealerships before finding my way back to where I knew I should have started in the first place. More