Mercedes-Benz of Brooklyn

Michael King was my sales rep and I had a very pleasant experience with him. I told him what I wanted and the price range I needed and he came through with the price and some additional options as well. Th experience with him. I told him what I wanted and the price range I needed and he came through with the price and some additional options as well. This is my 4th MB and I have never had a better experience than with Mike. Communication was great. More

I was in the market for a new car. I wanted to trade in I was in the market for a new car. I wanted to trade in my Escalade, and wasn't sure if I wanted a Benz. After meeting with Diana I was in the market for a new car. I wanted to trade in my Escalade, and wasn't sure if I wanted a Benz. After meeting with Diana and test driving several cars. We finally found the right fit. Diana was very professional, patient, informative, and a pleasure to do business with. You guys rock at Sovereign. Love my Ride E550 sport. More

Diana and Sovereign were extraordinarily helpful. They made it easy to make such a large purchase. I know why my father has been going to them for years. The vehicle I got runs well and whenever I have made it easy to make such a large purchase. I know why my father has been going to them for years. The vehicle I got runs well and whenever I have a question, I am comfortable contacting Diana for support. I am a Sovereign fan and have suggested that friends looking for a new car visit this dealership. More

Val Sotir was very helpful and was able to make me a good deal,I almost decided to wak out and take my deposit but he and his supervisor offered me a huge discount and it worked out great! deal,I almost decided to wak out and take my deposit but he and his supervisor offered me a huge discount and it worked out great! More

I walked into this dealership and walked out of the dealership with my new Benz the next day. Great customer service and Mr.Val The salesperson who one of the best salesperson I ever came across! dealership with my new Benz the next day. Great customer service and Mr.Val The salesperson who one of the best salesperson I ever came across! More

I had the task of finding a good used Mercedes Benz for my employer's daughter, and I found Sovereign Motor Cars, Ltd via internet, approximately 500 miles away from where I reside. Mr. Iengo was so very my employer's daughter, and I found Sovereign Motor Cars, Ltd via internet, approximately 500 miles away from where I reside. Mr. Iengo was so very helpful and actually took pressure off me with the way he handled the process from beginning to end. Not having seen the car myself, I felt responsible should the car have not been the way it was discussed with me. Well, I worried for nothing because the car was everything he said it was and my employer's daughter is thrilled with it. Thank you Mr. Iengo and I hope Soverign Motor Cars realizes what they have in him as a representative of their company. Regards, Joyce More

Sovereign was the 4th Mercedes Benz dealership in the area I visted while searching for my Certified Pre Owned ML350. I had been in the market for a CPO luxury SUV and narrowed my search down to the ML area I visted while searching for my Certified Pre Owned ML350. I had been in the market for a CPO luxury SUV and narrowed my search down to the ML350, I knew exactly what I wanted. However, I found the 1st three dealerships greeted me with arrogance, pressuring me to buy something I didn't want or were demonstrating sleazy sales tactics on me. Diana Chuisano was my salesperson she was professional, knowledgable and pleasant. Diana and the Sovereign team have exceeded all my expectations. I have and will continue to recommend Diana to all my friends and colleagues. I couldn't be happier with my new car!!! More

I bought a 2005 Mercedes Benz CLK500 from Sovereign Motor Cars in Brooklyn. The dealership was beautiful. I came out of a 2004 Acura TL and you cant even compare the two. The Mercedes is much more powerful Cars in Brooklyn. The dealership was beautiful. I came out of a 2004 Acura TL and you cant even compare the two. The Mercedes is much more powerful and handles amazing. I bought the car for under $15,000 but everyone thinks its a $50,000 car. I get compliments all the time, The salesman who sold me the car " Lou Romano " was very profesional and was not pushy . He negotiated a fair price and is still helping me out to this day. Lou had introduced me to the parts department and the guys there were very cool guys.. The mechanics there were very down to earth and were very helpful. I have and will continue to recomend Sovereign and Lou Romano . More

The only thing I can criticize, is this form for not allowing me to award a value higher than "5". Although I am a platinum member, I actually chose to make the trip to the service location instead o allowing me to award a value higher than "5". Although I am a platinum member, I actually chose to make the trip to the service location instead of utilizing the pick-up/drop-off service, solely because from the moment I arrive, I’m treated like royalty. I’d love to know what Sovereign MB is slipping into the coffee of their employees, because I’d sure like to have some. I began my day there at the desk of Sovereign’s service rep Carol Morin, who was extremely attentive to my needs, well focused, upbeat, polite and knowledgeable. If this was not enough, to my welcomed surprise, when my car was ready, I was greeted by a cheerful and extremely knowledgeable service engineer by the name of Steve Bylis, who discussed the service in detail (in technical terms that I was able to understand), noting where I currently stood and what the next steps were, with pros and cons for available service options. Both, the assigned service representative and service engineer exhibited patience of a Saint. Although I posed numerous questions, consuming probably a fair amount of their valuable time, they never once gave me any indication that they were rushing me along, were uninterested or annoyed. I was truly saddened when my vehicle’s service was completed and the key then handed to me, because it meant returning to the "real world", outside of Sovereign MB, where life and people are less kind and accommodating. I thoroughly enjoy being treated like I’m Sovereign’s ONLY customer! More

My parking garage damaged my brand new ML350 (2012) and Carol was great in helping me get the part needed and the car repaired. I was very satisfied. Carol was great in helping me get the part needed and the car repaired. I was very satisfied. More