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Mercedes-Benz of Bellevue

Bellevue, WA

4.6
501 Reviews

11850 Bel-Red Rd

Bellevue, WA

98005

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Showing 501 reviews

June 28, 2023

Sales and service people are great. Phone answering machines and most people rat more than low. They make me angry by their being so poorly trained in phone technique. More

by Dwarne3400
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 03, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 249-7391. We hope to hear from you.

June 27, 2023

Excellence. Wonderful customer service, easy to book appointment, service was done quickly. I'm new to this dealership and have had several consistently great ex More

by GLK350
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wayne
Jul 02, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 21, 2023

I put off writing this… glad I did. Upon hearing I was dealing with “Auto Nation”, my feelings were mixed..but setting that aside…that’s life in the fast lane. The staff was and is More

by jcaldwell
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dave Knudsenand Gregg Procott
Jun 26, 2023 -

Mercedes-Benz of Bellevue responded

Hello , it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 19, 2023

I had an appointment for Thursday at noon. They didn't look at my car until Friday or Saturday. I brought my car in for 3 repairs. One was that my "Tire Pressure Monitor Is Inoperative" light More

by ddoblar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Carlo
Jun 22, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Bellevue. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 249-7391 to discuss what we can do to help.

June 16, 2023

I did buy out my lease, MB A-Class. The buy-out process was good but the salesperson said I needed to change tires to pass inspection. I waited at the dealership to finish the inspectio More

by OH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard Truong, Jason Rogers
Jun 20, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 249-7391. We hope to hear from you.

June 16, 2023

Always friendly and attentive. Good knowledge of the product. My extremely low mileage saved me unnecessary additional work. More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Jun 20, 2023 -

Mercedes-Benz of Bellevue responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2023

The minute that I walked in I was welcomed and treated with respect. They made the buying process quick and easy! More

by ClaytonW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samih Alameddine
Jun 19, 2023 -

Mercedes-Benz of Bellevue responded

Hello Clayton, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 12, 2023

Can’t say enough about how great my experience was here. Yaro is the best! No pressure sales, easy process, great communication and the absolute best price on a quality vehicle in the PNW. More

by bossyjos3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaro
Jun 16, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 12, 2023

Every bit from the first contact with the sales person to final doc signing process was just amazing. Can’t ask for more. Sales person David was not only knowledgeable but also very friendly. Per his recomme More

by Venu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Romanyuk
Jun 16, 2023 -

Mercedes-Benz of Bellevue responded

Hello Venu, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 11, 2023

The service director I have been working with at Mercedes-Benz of Bellevue is honest, always helpful, and pleasant to work with. Highly recommended More

by Alison Yu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Purdy, Justin
Jun 15, 2023 -

Mercedes-Benz of Bellevue responded

Hi Alison, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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