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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,861 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,861 reviews

January 28, 2022

Very disappointed with service. After two hours waiting I decided to ask for status of my car and he said will be done in 10 to 15 minutes. After long waiting I decided to ask again. I was told that overfill More

by Shouib Rezaie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Browarski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to learn more and address any issues with our team here. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 28, 2022

Delays in responding to calls & text messages. Need to follow up several times in a day to get as n answer. More

by MAQSUDAKABIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Carrillo
Jan 29, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. While we're glad to see that you had on overall positive experience, we do apologize for the lack of communication on our part. We hope you will give us another opportunity to serve you and demonstrate our commitment to great service. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 25, 2022

Ryan who I dealt with was so kind and efficient. Great customer service from him. More

by jasextra274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan ? Who checked me in for my appt.
Jan 25, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 24, 2022

Great service and communication. Ryan was more than helpful. He was able to address the yearly service and the wiper issue More

by nimitkumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 24, 2022 -

Mercedes-Benz of Beaverton responded

Nimit, Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad Ryan was able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 24, 2022

Expensive but has decent customer service and a nice lounge. Work on the car was good and relatively quick. They did not wash the car, like they used to, which was a disappointment More

by BenTheRanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Mercedes-Benz of Beaverton responded

Ben, We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 24, 2022

Pleased with the overall experience; easy to schedule and service completed on time; the staff was courteous More

by pagrawal
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 24, 2022

Picked up the broken car on the same day. Kept informed through the repair process. Issue resolved More

by AGABABOVAMELANIYA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 24, 2022 -

Mercedes-Benz of Beaverton responded

It's great to hear that Ryan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 24, 2022

My appointment went as advised. Team was cordial and professional. Records of service don't match that of Portland Mercedes, however. This makes it difficult to know when we are due for service. More

by SOLSHINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2022

Chris Walters and Shaq was very diligent in finding and replacing the main battery in my S550. More

by MORINERICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaq
Jan 24, 2022 -

Mercedes-Benz of Beaverton responded

Rick, Thank you so much for your kind words for Chris and Shaq, and for taking the time to leave us this wonderful service feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 24, 2022

My service extraordinaire was magically! He got my car in, my service done, and I was about my day in a little under an hour. I was able to set up my laptop and work in the nice clean waiting space. The p More

by RITAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Jan 24, 2022 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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