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Mercedes-Benz of Austin

Austin, TX

4.6
1,317 Reviews

6757 Airport Blvd

Austin, TX

78752

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Showing 1,317 reviews

May 05, 2021

Once you get to your advisor, everything goes well. The volume at this dealer and service center has grown immensely since I have been going here, so the wait is a bit longer than I would like. More

by TEXtmp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kleibar
May 06, 2021 -

Mercedes-Benz of Austin responded

Hi, we appreciate the stars! I hope you'll contact me directly at Timothy.Shook@cagaustin.com if there is anything we could have done to earn a perfect score. Thanks for being our guest. -Timothy Shook, COO

May 04, 2021

Very courteous customer service. My car was taken car of in a timely manner and the communication with my service manager was friendly and professional. More

by rsc10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kleber Romani
April 30, 2021

This was not my first purchase from this dealership. Everything was fast and easy once again. Reva is the best. My new vehicle is exactly what I wanted and needed. Thank you!! More

by Janetmhope
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reva Hope, Max Hoffman
April 28, 2021

Wade is the consummate professional and someone we highly trust in the servicing and maintenance of our Mercedes. We've known him for years and it just wouldn't be the same seeing anyone else:) More

by SL550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Wells
April 28, 2021

Right from the moment I arrived they knew who I was and what I had come for. Great customer experience. The customer lounge is comfortable and clean. More

by Guillermo R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Cuellar
April 27, 2021

WC was amazing! I will recommend him to all of my friend. Great service and very friendly. I was very pleased with my purchase from beginning to end. More

by zimbinixana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
W.C. Wright
April 24, 2021

Luis was great! He and the service crew were very thoughtful, trusting, caring and professional. We are very happy with the service that we received. I didn’t get a loaner this time as my service w More

by kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Cuellar
April 22, 2021

Jesse Ruiz is amazing! The best customer service ever! He also makes sure that all of your questions are answered completely. And that the work done is a quality product! Definitely recommend to family More

by john s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Ruiz
April 17, 2021

Wade Wells always takes great care of us and the work is done right the first time. We get great loaners when needed. All the staff is very pleasant to work with. More

by emnic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Wells
April 15, 2021

Excellent process. Speedy check-in. Eddie Aguilar was knowledgeable and professional. A loaner was provided because the vehicle had to be held overnight. Great experience overall. More

by Jhopper998
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
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