Mercedes-Benz of Austin
Austin, TX
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Once you get to your advisor, everything goes well. The volume at this dealer and service center has grown immensely since I have been going here, so the wait is a bit longer than I would like. volume at this dealer and service center has grown immensely since I have been going here, so the wait is a bit longer than I would like. More
Very courteous customer service. My car was taken car of in a timely manner and the communication with my service manager was friendly and professional. in a timely manner and the communication with my service manager was friendly and professional. More
This was not my first purchase from this dealership. Everything was fast and easy once again. Reva is the best. My new vehicle is exactly what I wanted and needed. Thank you!! Everything was fast and easy once again. Reva is the best. My new vehicle is exactly what I wanted and needed. Thank you!! More
Wade is the consummate professional and someone we highly trust in the servicing and maintenance of our Mercedes. We've known him for years and it just wouldn't be the same seeing anyone else:) trust in the servicing and maintenance of our Mercedes. We've known him for years and it just wouldn't be the same seeing anyone else:) More
Right from the moment I arrived they knew who I was and what I had come for. Great customer experience. The customer lounge is comfortable and clean. what I had come for. Great customer experience. The customer lounge is comfortable and clean. More
WC was amazing! I will recommend him to all of my friend. Great service and very friendly. I was very pleased with my purchase from beginning to end. Great service and very friendly. I was very pleased with my purchase from beginning to end. More
Luis was great! He and the service crew were very thoughtful, trusting, caring and professional. We are very happy with the service that we received. I didn’t get a loaner this time as my service w thoughtful, trusting, caring and professional. We are very happy with the service that we received. I didn’t get a loaner this time as my service was for only a couple of hours so Luis called for Uber service for me to and from the Domain and it worked out great! He made it so easy! Thank you. More
Jesse Ruiz is amazing! The best customer service ever! He also makes sure that all of your questions are answered completely. And that the work done is a quality product! Definitely recommend to family He also makes sure that all of your questions are answered completely. And that the work done is a quality product! Definitely recommend to family and friends! More
Wade Wells always takes great care of us and the work is done right the first time. We get great loaners when needed. All the staff is very pleasant to work with. done right the first time. We get great loaners when needed. All the staff is very pleasant to work with. More
Excellent process. Speedy check-in. Eddie Aguilar was knowledgeable and professional. A loaner was provided because the vehicle had to be held overnight. Great experience overall. knowledgeable and professional. A loaner was provided because the vehicle had to be held overnight. Great experience overall. More